Time: Aug/03/2018 (3 weeks ago)
The worst experience ever. Judy the owner is rude as hell. I had an 4:45 appt arrived 2 minutes Early upon arrival Judy was doing someone's eye lashes she never knowledge me I waited 5 minutes 10 minutes then had another technician do my pedicure I figured if I had this technician do my pedicure that would give her time to finish eyelashes during my appointment time period after my pettycur was complete I waited an additional 15 minutes because she started doing someone's eyebrows After she finished the person's eyebrows there was another lady waiting to get her nails done because she had a 5 o'clock appointment she did the other ladies nails and told me to wait I said I had an appointment that was before this lady's so it's only fair if you do mine she said can you wait I said no I cannot wait I've already been here for an hour and a 1/2 waiting she said what do you want me to do cancel or reschedule and I said that's how you treat customers she told me to leave Judy the owner was extra rude and I suggest nobody go there she does not one our business
Time: Apr/29/2018 (3 months ago)
I had a really bad experience today, and I think this is my last time I visit this place, even though I don’t go to often I liked this place but one bad comment from one of the workers made me so mad. When I go there I don’t have an specific person to do my nails so I wouldn’t remember all their names, but talking bad about your customers with another customer plus in front of that person is not correct... that’s where they get the money from From your customers remember that. They think some people will not understand languages as they speak . If they had less than one star I definitely give them less.
Time: Mar/17/2018 (5 months ago)
I walked in Today for Judy to fix my lashes two ppl were ahead of me so I wait someone walks in Judy tells the lady to come sit after I have been there 2 hours start her nails... (The lady didn't have a appointment either) I kindly got up in walked out... She came running behind calling my name I kept walking like I didn't hear her... Judy lost a loyal customer today... It's not just Today I'm always waiting for 1 to 2 for service from Judy sorry NOT ANYMORE...THANKS Kimberly
Time: Nov/22/2017 (9 months ago)
I have been going here for 10 years and i love Judy and Ben! People complain about the wait times but when you are this great you are very busy. I don't mind waiting for the service i receive from them. I also see a lot of complaints about the management being unprofessional. They are not unprofessional, they are down to earth. People need to learn the difference.
Time: Jul/08/2017 (a year ago)
I am rating this place just based on appointment times! I would go to Judy and she does great nails however every time I make an appointment I usually sit there waiting for her to get there or wait at least a half an hour for her to finish with someone else. Today I made an appointment to see her at 12 to get eyelashes done and a pedicure by someone else, I get my pedicure done and I wait and she knows I'm waiting and apparently she had another appointment to do nails so meanwhile I'm waiting 30 minutes and I have a cook out to host so I could no longer wait . As soon as I go to pay for my pedicure she tells me that she can do my eyelashes now .....ummm it's too late, I have to go! Whenever I make an appointment I expect them to be on time as I am always early I can understand 5 to 10 minutes late . They just lost a customer and I always tip over 50% but apparently that doesn't matter there anyway . I will find a new place that cares about being on time and cares about their clients . The establishment is beautiful they have redone everything it's too bad it doesn't match professionalism .
