Time: Jul/18/2018 (2 months ago)
First, and last time for me. Not impressed. The nail tech who worked on me was not friendly. She didn’t offer a drink, yet all the other techs around me asked their clients if they would like water, soda, white wine etc. Not a big deal, I had my own water, but it’s nice to be given the option. I waited 20 min for my nail polish to dry, and it didn’t. I told the tech about it and she said... “nail color is bad, pick another” as she took off the bad polish. So not only did I waste 20 min of my time waiting for paint to dry, but had to start again. REALLY, she didn’t know while she painted all 10 nails and let me sit there for 20 min that the polish was “bad and too thick” before telling me... 30 min later?! Worst part, they grabbed the “bad polish” and put it back on the wall, so this will happen to someone else!! Send in 2nd nail tech, who painted my nails in literally 1.5 min, without even waiting for the previous coat to attempt to dry. HUGE waste of time, and no respect for my time. No apology. Overall, NO CUSTOMER SERVICE. Maybe the owner of the salon should’ve taken some of the money spent on the gaudy decor and invested in some customer service training for his employees. I’m sure it would go a long way.
Time: Aug/07/2018 (a month ago)
I went to the salon because it's close to my house, the environmente is nice, confortable chairs, calm music. Justin did my gel nails. He is really kind and sweet, and gives you a good hand massage in the end.
The only issue is the price, 10 dollars more than I usually pay for the same service.
Overall, I recommend the place!
Time: Jun/25/2018 (2 months ago)
Very nice salon. Reasonably priced. Everyone was friendly and welcoming. It must be a great place to work. They have long term employees. I noticed a number of customers coming in with appointments with specific employees. I had the pleasure of getting to know Quincy. She's got my business. Highly recommend this salon.
Time: Jul/11/2018 (2 months ago)
Usually have a great service but today my powder manicure before vacation was sloppy, dip left all around the skin of my nails, wrong shape, cut so short that my skin started bleeding. Bad experience. Rated 3 stars based on overall experience. Lesson learnt-stick with someone who did a good job before or find a new salon!
Time: Jul/06/2018 (2 months ago)
After going for 4 yrs of pedicures I'll never be back. What WAS a relaxing time turned bad when a woman started to complain at 1:05 she had a 1:00 appointment and couldn't wait for her manicure. So my technician was giving me my French polish when they started on her about getting done. Then the woman turns completely in her chair to stare at me getting my polish. Then tries to engage me with it she has an appointment time they should honor it right. I said, I've had to wait for appointments before, at least it's not the drs.office. I told her I didn't appreciate feeling my appointment is now being rushed. My technician then tells me she is going to put 2 more coats on but help this other woman first. Wait... now I have to wait 30 to 45 minutes for more polish. Then the receptionist starts cleaning up my chair area... there was lots of other empty seats. I got up unfinished said I'll polish my own at home since its obvious I'm not as important and need to be rushed out. I always get the expensive pedi. I'm done... I won't be back.
