Time: Jun/22/2018 (a month ago)
One word: RUDE. The technicians didn't know I understood Vietnamese, and they were talking about me the entire time. It wasn't until the end of the service when my 7 year old daughter said "Thank you" in Vietnamese, that her technician ran back and whispered furiously to all of the other technicians to stop talking about me because I was Vietnamese. Then they acted like they were my best friends, making excuses for why they were talking about me. One of the technicians (the rudest one) said later, "Your Vietnamese isn't THAT fluent." I responded in English, "No, but I understand EVERYTHING." Terrible customer service. Why would you talk about your customers like that? My nails were done just fine, but there are so many local nail salons--it wasn't worth dealing with the rudeness. I'll never return and don't recommend this to others either.
Time: Mar/23/2018 (4 months ago)
Tried this salon twice. With and without an appointment. No one eager to greet you either way. They seem to rush even if no one is waiting. Polish is uneven and messy. Pedicure was the same, bad polish job. I was charged $65 for full set and pedi and was also charged $65 for fill and pedi, no consistancy on pricing
Time: Jan/20/2018 (6 months ago)
Incredibly disgusted with my whole experience. The nail tech used unsanitized tools, reused an old pummace board (which they apparently clean by brushing it off in used water...as she brushed it off in the water my feet had been soaking in and then put it back in the drawer at her station to be used again), cut my skin multiple times with the cuticle trimmer, and then tried to give me OLD USED flip flops to put on instead of the disposable ones most nail salons have. Nasty. Will not be returning.
Time: Jul/04/2017 (a year ago)
Facility is disgusting. The employees are so unpleasant and appear as if they are working under duress. There is nothing calming or pleasant. There is no pride or interest in doing a good job. Work is incredibly and visibly sloppy. Cuticles are left a mess. Polish is not evenly applied. I see this place closing soon.
Time: Dec/31/2016 (a year ago)
Had a manicure and had a nail smudge the same day about an hour after I left. I went in the next day to have it fixed. The lady told me to find the color but the color wasn't on the wall. I let the woman know, she told me to grab any color. I asked if it was in use or used earlier but the woman refused to look, when I asked again she said to just find a new color. Needless to say I left with the same smudged nail. Very disappointing and won't return.
