Time: Jun/01/2018 (3 months ago)
I went for a wedding day trail my makeup was done all the way but when it came to my hair the stylist did not do it at all. I ended up leaving the salon with very frizzy looking hair in a pony tail. Not anything close to what I wanted on my wedding day. The stylist just kept saying on the actual day she would make it perfect. Mind you I also paid that day to have my hair done and did not get my hair done. I cancelled my appointment on my wedding day and will not come back.
Time: Jul/25/2018 (a month ago)
Gervais Aveda Day Spa is a locally owned and operated small business franchise that offers fabulous health and beauty services. Hair, nails, manicures, pedicures, eyelash extensions, waxing, massage, they really do it all! I especially love Andrea, Shameka, Simone and Lisa!
Time: Apr/04/2018 (5 months ago)
I went in with a uneven haircut and peek a boos that were looking crazy and Simon evened my hair out and gave me beautiful blond peek-a-boos. She is amazing .you tell her what you want and she will get it done.#HairMagician
Time: Apr/24/2018 (4 months ago)
Great place have been going there for years to get my hair done, and awsome massages and facials.
Time: Feb/08/2018 (7 months ago)
Gervais Day Spa is aptly named (IMHPO). Possibly for a British insult comic of same name because, this spa is an insult to the customers' intelligence, good sense and judgement. Plus their customer service is a joke of immense proportions as the complete lack of customer service reminds me of the children's story, "the Emporer has no clothes". Like the story the illusion of custom service appears to suggest the presence of CS like, being offered water or tea,but this does not mean it(CS)is really there.
Mark my words all you fine citizenry who think this Emporer reallyhas CS, because like me a day will come that you made an appointment for services for a big event and your stylist will disappear like the Emporer 's clothes when you need them the most. Then the royal court will say anything in support of their naked Emporer, even though they know the are protecting an illusion of CS and not the reality of it.
The morale of this story is not to stop coming here! Instead expect them to honestly acknowledge when their Emporer needs something like true, Old Fashioned, quality, CUSTOMER SERVICE to clothe their naked service. It's very easy and will save and make you money both. First admit your error. apologize. Ask how customer wants this matter resolved. Do what they ask you to do. Then apologize again.
Simple, yet many younger folks just don't understand this because of the insincere world they grew/ grow up in.
So Gervais are you ready to stop showing that your ruler needs the cloth of customer service?
Thank you all for listening.
