Time: Aug/12/2023 (a year ago)
Paid 65 for the worst haircut ever and then had to go somewhere else and pay more to fix what she had done.
I called to see of there were any last minute appointments available and they had one with Kathleen. Not good. Had never been but should not have been assigned to her.
I waited for my appointment. She came out to call my name and when she did I looked up and smile and under her breathe, at the receptionists, she scowled "you didn't tell me she had long hair". The recep were uncomfortable and I said "they didn't know I had long hair, we spoke over the phone." When Kathleen realized I heard what she said she turned to all smiles and nice.
Got in the chair and said she was going to wash. I said I just washed my hair can you just get my hair wet. Eventually she talked me into a dry cut. She did minimal work and my whole reason for the visit was to cut the unhealthy stuff off (which was a lot). I even picked up my hair and showed her what I didnt like (very ratty, jagged edges) and I wanted a clean cut look.
She didn't do any of what I asked. I was in and out in 10 minutes and my hair looked just as unhealthy and jagged, ragged, and ratty as when I came in. I even questioned her on the uneven balance and the ends and she just tossled my hair about and said see look I fixed it. But when it layer naturally it looked completely off and uneven and ragged.
She charged me 60 for a dry cut in 10 minutes. I gave her the smallest tip I've ever given a hair dresser totaling $65.
I left unhappy and feeling like I gave my money away just to look as bad as when I came in.
I ended up finding another lady somewhere else who even confirmed Kathleen did as little as possible with my hair for the amount of money she charged me.
I'll never go back and do not recommend going there.
Time: Jul/02/2023 (a year ago)
I been in Santa Maria for over a year.I been to three different hairdressers well let’s just say I wasn’t very pleased with any of the hair dressers, or the cuts that they have given me.
I went into trend and they matched me up with a girl name Angela and she has done an amazing job after a year and a half. I finally found my hairstylist.Thank -you Angela
Time: Dec/22/2023 (11 months ago)
Didn't like the vibe here, not welcoming and snooty. They cater to a certain clientele. My stylist spent most of the time worried about conversations going on around us than giving a decent cut. I could have gone to Super Cuts with better service.
Time: Jan/06/2024 (10 months ago)
Kathleen is amazing, she has styled my hair for years and always does a wonderful job - Everyone there is always very pleasant and helpful
Thank you Kathleen
Time: Mar/22/2024 (8 months ago)
Bruce and the team always do a great job. I’ve been getting my hair cut there for years.
