Time: Dec/21/2018 (4 months ago)
Horrible service. Poor pedicure and work, a 5 year old could do a much better job, and on two occasions they 'TOOK' a $25 tip when I paid by debit card, when clearly a (quick-n-poor) deluxe pedicure didn't warrant a $25 tip.
The lady "Linda" who did my tips did a great job because she listened to what I desired to have done. So when I came to get my fill in, the one with the very short hair with highlights said another woman was the one who did my nails. She didn't have the same pleasant attitude as Linda though, I knew it wasn't her. Then about 15 mins. into my fill, from the back walks Linda who also recognized me too! (The Linda who does my nails perfect with no flaw) I was more than happy to tip her double the cost. She said she was there all the time. I mentioned to the woman that she was wrong, it turns out that she referred me to her GF. who did not so good a job as Linda.
I just went in again after looking for Linda since before the holidays but never saw her so I left each time. I asked and was told Linda moved to Kingwood. I said where is she working?...do you have a number for her? Both the woman and the man said "No!"...hmmm?
This time I was rushed and the place was emptyyyyy, that was my cue to leave again, but I stayed and got a full set. I so wish I could post pics here. Two tips are crooked! The man said..."it's not the tip...or how it was filed, it's your nail crooked" stunned by his reply, I said "I've gotten my nails done for 35 years and my nail has never been crooked!".
So, I asked the girl to please redo the middle one, but she tried to put more Polish instead. I had to insist that she add more acrylic to the side. Why did I waste my time??? It looked worse...lol!
watching The Steve Harvey show (engrossed) not paying closer attention, so after about 30 mins under that blow dryer it was strange that it took so long to dry my nails. You just would not believe your eyes. Now let me really blow your mind...upon paying, the girl slid my receipt to me with her fingers over the tip amount and said "sign here!" I politely pulled the receipt towards me to expose the tip amount and added 0 for the tip and added my total $30.
It got dark so I really had not noticed they had no real gloss to them, and after I left they still felt sticky. Well low-n-behold!!! NO TOP COAT WAS APPLIED. I had dents and dings and smears. I blame myself because I hesitated, I felt to go somewhere else but didn't go with my gut feeling. I will NEVER!...Under any circumstance return there.
Lesson learned?...ALWAYS FOLLOW MY INNER PROMPTING! LINDA!...WHERE ARE YOU???
Time: Dec/13/2018 (4 months ago)
Great staff and service!
Time: Oct/04/2018 (7 months ago)
The manager older lady is very rude! After my pedicure I went to the manicure table and she step on my toe messing up the black polish then she blamed me for it and fixed it. After leaving the salon I get home and looked at my toes out in the sun noticing the nail polish color of my toe was dark blue not black. So I come back thinking it was funny not even upset about it and she gets all offended saying I'm wrong not wanting to fix the color. I had to affirm her multiple times that outside the color looked dark blue to come outside with me and she still blame me for it because I moved my foot and she had to fix it! Then she aggred to paint that nail black again but in a really bad attitude. After the lady she send to paint my toe nail was done . They practically said "It's done, you can leave now" lol TERRIBLE..
Time: Oct/24/2017 (a year ago)
Fantastic Lee and Van and Mary were awesome and took great care of us!! We are extremely picky and were regulars at Tonys Nails and he is closed permanently from Hurricane Harvey. We will be going here from now on
Time: Jan/08/2018 (a year ago)
Very nice people. Got my nails done in a very short amount of time and I was nervous they were going to be uneven and crooked because of the reviews but nope they are gorgeous.