Time: Sep/19/2021 (in the last week)
I normal don’t write reviews but because of incident that happen I was lead to make others aware of this nail shops discriminatory practices. I went in the shop to get a manicure. I have been to this shop a total of three times. The very first time I received a manicure in which the young lady, Meme did a great job. She even helped me pick out my color and did a nice design for me. The next time I received the same service no problem. However, my third time going there I decided to get a pedicure and only get my fingernails painted. I noticed when I left the shop there were some spots on my nails that the technician Meme missed so I went back in and she fixed them with no problem. I called on a Sunday to see if Meme was there and the owner Nick said she wasn’t but I decided to go into the shop as a walk-in. I walked in and was greeted by Nick who told me to wash my hands, in which I did. I then sat down and Nick came over to me and said, “sorry we can not service you.” In complete shock and me not understanding what he is saying I asked what do you mean you can’t service me? He replied, “Meme called and said not to service you because you were too demanding.” I replied that’s funny because Meme never said anything to me and we had great conversation. The owner replied, “she (Meme wasn’t comfortable with telling you, so she wanted me to say something.” I found that to be odd because Meme actually said, “I will see you in three weeks.”
If this was the case why was she so comfortable in sharing information about her other job and her family. Why would she always encourage me to get my eyebrows done or a design? She always picked my color out for me because she knew I would pick something basic.in which she works for the state, and she only works at the shop on the weekends.
I have never in my history of going to nail shops or any establishments for that matter been asked to leave. I feel like this was very unprofessional and discriminatory. It’s sad because black women are mainly the ones that support these Asian salons and get treated with the most disrespect.
The owner clearly doesn’t know how to run a business. Maybe some courses in business etiquette, professionalism, effective communication, and cultural competence would help.
Time: Aug/28/2021 (3 weeks ago)
Jenny was absolutely amazing! My nails look exactly like the reference picture. We also had an amazing conversation and she’s very personable. Her nail art is soooo amazing and she’s so talented.
Time: Sep/12/2021 (a week ago)
Inefficient system for walk ins. Tried walking in twice with one time calling ahead and getting impolite and inaccurate estimates for wait times. Save your energy and go somewhere with a better system.
Time: May/18/2021 (4 months ago)
I have had a good experience each time I've come here! The staff are friendly and have ensured I have been satisfied before leaving. I often get my nails and eyebrows done and the wait time is not too long and prices are worth it for the service.
Time: Mar/28/2021 (6 months ago)
Highly recommend: kimmy did my feet and nick did my nails and OH MY GOD! Amazing! So worth the money and time. Nick took his time on my hands like no one ever has and even took the time to find the color green I wanted. Kimmy took her absolute time with my toes and even painted them the same color as my nails. I absolutely recommend here! You can't find patience and quality anywhere else! Will be my new regular spot. Thank you guys again for making my bad week so much better ❤❤
