Time: Jan/04/2022 (a year ago)
I have been a Customer since her first day she opened. Nothing has changed same service. Same professional staff & the quality is the best in the city. It’s always a vibe and no matter what I show her she executes it every time! Not to mention she always asks about my family especially my daughter who she knew before she was diagnosed with Cancer and now that she’s Cancer free. It’s the vibe for me always! Thanks NaNa 💕
Time: May/22/2023 (2 weeks ago)
NaNa is the sweetest and took such great care of me! So excited for my wedding nails!
Time: Jul/08/2020 (2 years ago)
I have been a customer for over 2 yrs and just went in today. With all the new requirements let me say this shop is ready! With signs posted at the front door to hand sanitizers at each station. I had a pedicure and my station was cleaned before I sat down, afterwards I was asked to wash my hands before sitting at the station for my full set and SNS powder dip. When my set was done I was asked to wash my hands once again. Then I sat at the lash station and had gotten my lashes done. The salon was well managed, I didn’t feel overwhelmed and if someone walked in without a mask they were asked to wear one. Only people getting services were allowed in the salon which made provided space for social distancing. Thanks NANA for a great experience! Highly recommend!!!!
Time: Jun/02/2023 (in the last week)
Really nice people. Every time I go they are always willing to accommodate me. Great technicians, and professionals. I love their work!
Time: May/05/2023 (a month ago)
Terrible experience overall. I came with three friends, and three of us got classic manicures. First of all, the website said that a classic manicure was $15 but they charged us $20 each. Secondly, My other friend wanted her eyebrows done but they only offer waxing, and no threading (also not mentioned on their website). Third, their staff cannot speak English so it was very difficult for us to understand them and vice versa. Fourth, the nail samples that they have on display were not clearly labeled which ones were gel vs regular vs powder, and every time we asked for a color, instead of telling us how the samples were organized, they would just tell us “no.” This happened at least 8 times. One woman finally explained the system to us after many tries, but even after that, my friend asked for a color but was refused and told that was only offered in gel.
When we were walking in, we clearly said that we all wanted classic manicures, yet the woman who did mine started prepping my nails for acrylic, and when I stopped her just before she started putting the nails on, I very clearly said again “Sorry, I wanted a classic manicure. Regular.” She just stared at me for a few seconds and then started prepping my nails again. This time, she prepped my nails for a gel manicure, and applied the base coat and everything. When I repeated that I wanted a regular mani, she said “too late” and then I said I couldn’t pay for a gel manicure. She then sighed loudly and then proceeded to aggressively file off the gel base coat.
The manicures for all three of us were not badly done, but the experience was overall so displeasing that we will not be returning to this salon.
Edit: It's been over a month and my nails are still terribly damaged from the service here. I am now just waiting for them to grow out so i can just cut off the part that was damaged. Such a waste of money! I basically paid a woman to ruin my nails. I never even received an apology from any of the staff. Please save yourself the money and the damage to your nails and avoid this salon!
