Time: Jun/21/2018 (a month ago)
I recently moved to Boston and have visited couple of nail salon in different places (Brighton, Newton, Downtown, Cambridge) just because I've never been picky with the place I do my nails as long as they do a good work. This place, is the only one of all, that I hated. First of all, customer service. Oh my God. These people have no manners. They laugh about you, about the way you look, the way you talk. Especially the ones at the host desk. (if you someday go try that the guy takes care of you, he is fine). Besides that, I did my manicure (French, to be specific) one day and it was 17$, next day I went to do my pedicure and they charge 35$. Regardless, they didn't tell me that it was THAT Much difference between the prices, and at the time I was going to pay they came up with that surprise. After I said give a couple min cause I didn't have that much money in the specific card I take in that day, they start laughing and asking if I was 15. I mean? Are you serious? I'm never coming back again and recommend you don't go either. There's bunch of better places around the area.
Time: Mar/25/2018 (4 months ago)
I'm a regular at Diamond Nails. I love Kim to do my eyelashes and Kimmy & Tim to do my nails.
Time: Oct/10/2014 (3 years ago)
Can't get past the strong chemical smell in the salon. GET an air vent! Even worst is the salon owner. He sold me a mani/pedi deal for $35 and gave me 30 days to redeem it. I was a few days late and he refused a refund and service. I explained to him I had forgotten I even had the deal as it was written on a receipt with hand written expiration date. There's no policy in store or on the receipt. He completely made up the rules. Not only did I get robbed, he hung up on me!!
Time: Jul/10/2015 (3 years ago)
Even when you have an appointment you end up waiting an extra twenty minutes. They are more focused on making money than maintaining clientele.
Time: Jan/25/2013 (5 years ago)
Good and cheap. I come here all the time. Not the greatest in terms of speaking English but I always come out with a great mani/pedi for a fantastic price. ($36 for the two.) Highly recommend.
