Time: Jun/23/2019 (a week ago)
My roommate and I USED to be regulars here. Some of the techs are very good but it’s hit and miss. There is one tech in particular who is very pushy. You can tell her what you want and she will try to talk you into something different.
The last time I went here, I had my acrylics removed to try dip powder instead. She took an unused fake nail and slivered it between the acrylic nail and my real nail to remove the acrylic. She ripped my real nail on my thumb off (in the middle on the side) to the point where it bled. I had to compress my thumb and put a towel over it to get it to stop.
I should have learned my lesson there but like I said, some of the nail techs were very good and I figured I wouldn’t have another problem like that since I started dip powder instead.
Yesterday I went in to get a fill on the dip powder. I told them upfront that i did not have time for a fill and a pedicure. The tech i ended up getting used the electric filing drill to take the top layer of dip powder off. She drilled in one long continuous motion until the instrument got so hot and I had to pull my hand away because it was burning. I have found that other techs will do intermittent motions so you don’t get that burning sensation. The tech acknowledged me pulling my hand away and asked “too hot?” I said “yes.” She continued her technique on every finger after that and I kept having to pull my hand away. After most of the powder was filed off, she put my fingers in foil with acetone to remove the rest.
A lady behind me was getting a pedicure by another woman. My tech left me and told me “I’m going to go do her manicure because she has to leave to go pick up her baby.” So that lady was now being serviced by two techs and I was left there with none. I figured one of the other techs would finish with their clients and come assist me next so I wasn’t too worried about it but that did not happen. THREE people came in AFTER me and were put in pedicure chairs right away and being assisted. At one point i even made a phone call and told my party i would be running late because i was still waiting at the nail shop. No one acknowledged me and I sat there for 45 MINUTES with my fingers in acetone. Please mind you that I told them when I walked in that I didn’t have time for a pedicure and a manicure so what made them think I had 45 MINUTES to just sit there?!?!
I ended up pulling my own foils off and scraping the remaining powder from my fingers and right then, one of the ladies who was giving someone else a pedicure walked up and said would would assist me but at that point I was over it.
I walked into the nail shop at 3:40. Picked a color, was seated and foiled at 3:50. I walked out at 4:45.
They lost me forever.
Time: May/08/2019 (a month ago)
Will not return. Went in for a pedicure and gel manicure on Saturday, pedicure was great and my toes looks great! However now just a few days later the gel on most of my nails is chipping and peeling off. Called to schedule a time to go in and get them fixed and when I arrived at the scheduled time they acted like they had no idea what I was talking about and said to come back the next day at 11 am and only 11am because the owner would be there. When I requested to come in the afternoon (because I work a full time job) the two women there just continued to speak to each other and ignored me. Wanted to like this nail salon but I was not pleased with the unfriendliness and poor nail job. Will be taking my business elsewhere.
Time: May/28/2019 (a month ago)
Sliced my foot with the cheese grater thingy, then said it was my fault for having soft skin, 10/10 would not recommend!!
Time: Mar/19/2019 (3 months ago)
I really like this place. The technicians are overall very good. This last time I had a male tech. I told him before he did my pedicure not to cut them too short. But, he did and now I have a infected ingrown toenail. Of course, as you all would agree, we can't really sere what the tech is doing. I am not very happy, and when I brought it up to the owner "she didn't understand".
Time: Mar/07/2019 (3 months ago)
She was nice and did an excellent job. She made sure she did what I wanted and knew what she was doing. She was gentle. I recommend this place!
