Time: Apr/11/2018 (4 months ago)
I went to this nail shop on my lunch hour to get a nail polish change and arrived at 12:15. There were three technicians working, and 3 women getting their nails done. They acknowledged me and asked that I sign in. All names above mine were crossed out, so I figured I would be seen in 15 minutes or so. While I waited, one technician was finishing a lady and came up to cross my name out, so I felt for sure I was up next. Once finished with that customer, instead of taking me back, she took a little girl who was waiting with her mom. Its 12:45 now, so I had to leave to get back to work. Very frustrated, as I would not have waited had I known it would take that long. I have been to nail places that let you know it will be a long wait if there are many people ahead of me. This never happened, and I can say I will never go back to this shop.
Time: May/19/2018 (3 months ago)
Love Tracy! They're very reasonable and I can usually get a same day appointment. I'd definitely recommend making an appointment rather then a walk in unless you've got a few hours to spare (not all the time but this has happened to me before)
Time: Jul/14/2018 (a month ago)
My favorite nail salon because of the great customer service and wonderful workmanship!
Time: Jun/15/2018 (2 months ago)
Charge more than any other nail salons. Put the wrong polish on my toes . Went back the next day as I was ask to correct the wrong nail color....they wanted to charge me more money for their mistake. I left. I will never go back not even if I have gift certificate for free service. The pedicure I received was the worst I have ever had. That wrong polish that I paid a fortune for only lasted 6 days.
Time: Aug/09/2017 (a year ago)
My mom and I walked in at 12:40 for 2 pedicures. The place was busy so there was a 15 minute wait, which is fine. They open a chair and I told my mom to go ahead. It's 1 o'clock now. 3 other people come in I'm guessing with appointments. By this time all the chairs are empty. They call the others back (appointments) and I wait. Instead of leaving an empty chair beside my mom they seated then beside her, it's now 1:35. At this point I'm thinking they must have misunderstood that I also wanted a pedicure. At 1:40 she looks up from my mom's pedicure and asked if I'm ready.....um no. It's been an hour and you haven't acknowledged me. And to top it all off, I have to go to the end and sit by myself now. I told her I didn't have time and she finished my Moms feet and we left. Poor customer service. Didn't offer to sit me with her or let me soak. For 40 minutes I sat and waited. Will not be back!
