Time: Nov/14/2020 (a month ago)
Was sat directly next to another girl getting her nails done. Honestly, should have said something but didn’t because I didn’t want to make my manicurist move her stuff. Not covid friendly at all. As she was doing my nails the owner (??) came by and said she hadn’t done a shiny coat. My manicurist said she had run out. Now my nails have scratched and look beat up after only a few days. $45 for an SNS pedicure (doesn’t include tip). Definitely would suggest going somewhere else before going here, I won’t be back.
Time: Oct/12/2020 (2 months ago)
no one understood anything i wanted done even though my explanations were clear. nails were poorly attached and horribly filed. the person doing my nails complained the whole time about what i wanted and needed help from someone else, just for it to still not be correct. i was tired of explaining so i just dealt with the end result even though i don’t like it. they had basically no colors to choose from and didn’t listen to the amount of coats i wanted. i used to come to this salon often but will never return again. truly a horrible experience and not worth the money.
Time: May/31/2020 (7 months ago)
My wife, daughter, and I have been visiting Modern for more than 5 years. Yesterday, my wife called and made a reservation for the two of us for pedicures at 2:00 PM today. We showed up, told one of the ladies that we had called and made a reservation. We sat there for 15-20 minutes and then we were told that they were only taking online reservations. I asked why were we not told that on the previous day when we called. No answer was given and we were told we wouldn't be seen today. Modern Nails lost a loyal client today. I will never, ever go back there.
Time: Jun/15/2020 (6 months ago)
I found Modern Nails on Yelp one day looking for a nail salon open on Sunday's in Charlotte, 3yrs later I've been a loyal customer ever since. EVERY SINGLE PERSON does a great job with manicures, pedicures, and overall service!! You cannot go wrong in anyone's station. Their work is sooooo meticulous and neat. I always leave more than satisfied! Nina Le, Lauren (Owner), and the two older fly ladies are my favorites. Also, big thanx to Lauren for always hiring great people! Some New Yorkers (me) are hard to please but they keep managing to keep me happy lol. I've noticed, this is the place where woman of a certain grace/quality enter. It's thee spot to go in Charlotte whether you live here or not. Thank you to all the ladies and gents that have blessed my hands and feet with excellent service, I really appreciate you. ;)
Time: May/29/2020 (7 months ago)
The nail files had obviously already been used on someone else before me, and clipped nails got dumped onto the floor when they were done clipping my nails. The manicurist picked things out of the SNS jar before starting on my nails. Nothing seemed very clean in general, saw some things coated in dust/dirt and looking as though they had been for some time. I should not have come here. 2 stars because my nails DO look nice.
