Time: Feb/27/2020 (3 months ago)
Absolutely disappointed. She cracked my nails while taking off the acrylics, I was visibly in pain & then noticed I was bleeding. She never apologized for any of it. The worst customer service ever!
Time: Feb/10/2020 (3 months ago)
i got my acrylics done a week ago and now all of my nails are cracking. one nail broke and when i came in to get it fixed the man told me i would have to wait 40mins. meanwhile 2 nails techs are sitting there doing their own nails and he went to go sit in one of the massage chairs on his phone .. 20mins go bye and asked someone other lady why none of these people can fix my nail because i have to get to work and she turned to them and they said something in their language then she said “you just have to wait” ..
Time: Oct/02/2019 (7 months ago)
This place is a joke. I arrived at 4:45 on a Sunday and asked for a gel manicure. There was no wait and a technician was available, yet I was told they couldn’t see me. When I asked how that was possible the man walked away from me, spoke in Chinese, and then the whole place laughed. I stood there baffled. When he came back he said it would be an hour wait, again not sure how that’s possible with no one else waiting..., and said by the time they could see me they would be closed. So incredibly rude. Don’t waste your time or money.
Time: Sep/07/2019 (8 months ago)
So I came in to have one nail fixed because it broke not their fault but that’s not the issue. So the guy in the pictures below politely filed away the gel nail polish, I asked him if they do nex Gen Dip . Due to the language barrier he did not understand, I asked him 4 x then he finally said yes we do, on natural nails. I asked if he could add a tip to make the nail longer and use the Dip Solution instead of Acrylic he said yes . After the Gel was off of my finger nail , I asked him to see the colors for the dip . He said we don’t do dip on tips . I asked him if I could speak with someone else that understands English better and he got offended and told me the store was closed . I asked the guy next to him if he understood English good and the guy in the pic doing my nails said something to him and Vietnamese and the other guy didn’t even answer me and continued to look in the opposite direction. The guy that was doing my nails got up and walked half way to the back and said we are closed . I asked him if he was closed or he didn’t want to do my nails ? He said both and walked away and sent me out with 1 nail missing even though I barely had them done in LOs Angeles less than a week ago. So yeah, go here if you want your time wasted . Go Here is you want to be treated unfairly. Go here if you want to receive horrible service. Go here if you have zero respect for yourself . Go here if you want to take the chance of leaving without your nails done or with your nails messed up . Go here ! G Smile Nails will ruin your supposed relaxed girl time and send u out unhappy and disgusted .
Time: Aug/29/2019 (9 months ago)
Great service. Clean and friendly I was extremely pleased with my nails
