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   BaoNail.com » CT » Naugatuck » Rose Nails

BUSINESS
Rose Nails
628 New Haven Road
Naugatuck, CT

Rating:
(4)

HOURS
Monday: 9:30 AM – 7:00 PM
Tuesday: 9:30 AM – 7:00 PM
Wednesday: 9:30 AM – 7:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

REVIEWS
Time: Nov/21/2021 (2 months ago)
the first time i went the service was pretty good but the second one i asked for a dip powder manicure and the lady did not want to do it so she recommended gel manicure. first she cut my cuticle and she charged me 40 dollars. 35 for the manicure and 5 for the filing so I was like the filing is not supposed to be part of the service? when I get home my polish started to come off. I don't recommend this place I feel that they charge extra and if you don't tip them they get mad.

Time: May/28/2021 (8 months ago)
Gentlemen, the ladies have been keeping a secret from us. Pedicures are amazing! Go get your feet washed and rubbed and your toes treated like they've never been before. All while seated in a relaxing massage chair. And then, a hot stone shoulder and back rub to send you off into the world relaxed and renewed.

Time: Jun/02/2021 (7 months ago)
I chose to try Rose Nails because it is 4 minutes away from my house and had decent stars. I wish I would had a good experience, but unfortunately I will not be stepping back into Rose Nails. I had a pedicure recently but wanted a polish change and can't reach my toes as I'm 35 weeks pregnant. So I came in just to have my toes done fresh for myself and for when I enter the hospital. The woman who did my nails was very nice and took her time, but kept messing up on one of my toes and having to redo it a few times (all her choice) When it came time to pay, I handed her my card and asked what she was charging just to confirm as I've encountered many nail salons that try to add on charges at the end. No different here... The price list clearly says $10 for polish change. They proceeded to charge me $15.95. For a POLISH CHANGE! That's a bit steep and also a huge jump from the advertised $10 to almost $16. Anyway, I questioned the woman and she began speaking with another who I am assuming was the owner. She told me it's $15.95 and she just hasn't updated the price list. Sorry, not my fault nor my problem. You have a price listed and that is to be honored. You can't just change a price anytime you feel like it. So she proceeds to swat her hand at me pretty much telling me to hush up. She then has the lady do a reversal on my card and continues to argue it a bit but says she will do it for the $10. Then the lady comes back and asks for my card AGAIN and says $15.95 right? Am I in the twilight zone?!... what is going on! At this point I'm getting annoyed because you just charged that amount and reversed it and now want to make the same "mistake" again. I told her no, the owner just said $10. So she charged me correctly this time and I still tipped her well just because she was nice. I wasn't fully satisfied with their color selection and one of my toes is sloppy, but aside from that I would've most likely still returned as it is nearby. Due to this salon not treating customers respectfully and increasing prices (being sneaky) whenever they feel like, I don't recommend this salon. If you do enter, ASK before you hand over your card!

Time: Aug/21/2021 (5 months ago)
Did gel only one week in and I have no clue how this came off. When I pay so much money and the painting of the gel isn’t smooth nor good don’t go here it’s a waste or money and time.

Time: Dec/21/2021 (a month ago)
Service is very good. Price is nice however I had a tech who disliked that I did not tip in cash. I get that they prefer cash but sometimes you just don't have it on you. $30 for gel manicure. I requeted to leave five as a tip on my card. I was charged $40 total and she pocketed a $5 from the drawer. Total price and tip were discussed before I was charged. Become a regular and the harassment starts. Recommendations to tip in cash. Eye contact harassment If you don't One told my boyfriends mom "you're too old for that color."





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