Time: Aug/24/2018 (3 weeks ago)
Best place to get your nails done. And if your a dude who hasn't done it before they make it chill. Just had my first pedi done and it was awesome.
Time: Aug/07/2018 (a month ago)
IGNORED - INCREDIBLY RUDE! Totally agree with the prior review - I had the exact same experience! They don't care! I called at 12:00 to make a 3:30 pedi and was told "sure" I walked in at 3:20 was told to "pick a color" and was COMPLETELY IGNORED for 40 minutes until I walked out. REALLY??? How can the staff not even say "sorry it may be a bit longer" or even acknowledge the fact that we came to do business with them and they are behind schedule??? Hello there is a thing called respect for your customers! NEVER EVER AGAIN, I will go to a salon where my business is appreciated and tell others to stay away from this place - what a shame used to be somewhat friendly!
Time: Jun/23/2018 (2 months ago)
Called at 2:15 to make an appointment. I asked for 2:30. They said 2:45. Since I went last week after a recommendation from a Friend. We drove from Highwood to make our 2:45 appointment. We sat for 14 minutes to no conversation from anyone. 2 others walked in with same appointment time. They too were ignored.
We said we were leaving. They never apologized etc. My nail needed repair as well. Very dissapointed. Will not go back. They didn't seem to care😞
Time: Mar/06/2017 (a year ago)
This is a small nail salon - definitely not one of those spas that pampers and caters to every client. They are quick, polite, fairly priced, and do a great job. They do take walk-ins, but you run this risk of a long wait if it's a busy day or time. Making an appt is advised, or just call ahead to see how long the wait is. I've been a customer at this and their Deerfield location (by the Sec of State office) for 15 years and have never waited longer than 10 minutes to be seen. If you have a no-chip manicure, it's up to YOU to remember the color number!
Time: Jul/31/2015 (3 years ago)
I got my nails filled with no chip polish for $35 LAST NIGHT, and they were too thick. I came back in today just to have them filed down a little, and instead of going through the hundred+ colors to find the EXACT color I had from last night, I just chose another one. They waited until I was LEAVING to tell me it was $25 to change the color! $25?! Just a FILL is only $35, and it's $25 for a different COLOR!? Absurd. Very sad because I really liked the people here but I PROMISE I will NEVER return, nor will my co-workers who now know what has happened, as well.
