Time: Jan/07/2020 (a year ago)
Kim is great I have been a customer for 13 yrs
Time: Apr/06/2019 (a year ago)
I wish I could give this place 0 star. The customer service was horrible. I went with my friends to use my gift certificate I got from a parent in school. I’m a teacher with a busy schedule so I didn’t had time to use it. I finally decided to go before my vacation and they refused to except it because apparently it was expired when it had a date on it written by one of their employees. It didn’t expired till October 2019. They should have a refund policy or something because it was purchased and not used. The lady on the counter then offered me $2 off my service. The certificate was worth of spa mani and pedi which was $30 when I called last weekend and now it’s $32 and she offered me $2 off because that totally helped. They thought I’ll get it done and pay them again when they already got the money from the certificate. I was not gonna pay them for something that’s been paid for. I sat there and waited for my friends to be done. I rather pay $50 and go to a better service place than this place. I wouldn’t recommend this place to anyone at all. Also my friend’s niece who was only 14 years old and didn’t speak English they took full advantage of that and charged her almost $80 . I counted her total should’ve been somewhere $60-$65 also they said she will get a discount because of her Age. Which was a lie as well. Save yourself from this place.
Time: Aug/21/2019 (a year ago)
Great service, very clean and wonderful care for my medical challenges. The owner was such a sweetheart. I'm definitely going back!
Time: Apr/04/2017 (3 years ago)
I have been going to Day Nails for a year and have had only positive experiences. Kim and her staff are excellent at providing consistent service. I go on weekdays to avoid the weekend rush. After only a few visits they know who you are and how you like your nails done. Definitely recommend.
Time: Jul/18/2016 (4 years ago)
Don't really care for this place, when I left I was absolutely furious. I went in for 2 nails to be repaired due to cracking and was seated in a chair immediately. My nail was cracked on one side and only needed a soak off and replacement of acrylic to save the nail (I should know I've had an acrylic overlay on my nails on and off for 5 years) when my service started she began to BREAK the acrylic off of my nail instead of soaking it off (pure laziness, breaking off acrylic damages the nail bed and thins the nail, and it hurts). After I politely asked her to soak it off instead because she was obviously hurting me, she gives me an attitude, started speaking a different language then went to do her OWN nails after she set me up to have the acrylic soaked off. After only 3 minutes my acrylic was ready to be wiped off and she was still sitting doing her own nails 10 minutes later so finally someone else (seemed like the manager) decided to finish my service. She replaced my acrylic and said the total would be $20 because I had long nails. $20 sounded pretty darn steep for a nail repair and a polish change seeing that a nail repair is $3to$4 depending on the salon x2=$6to$8+$7 for a polish change equaling $13to $15 before charging me A LOT for my length which really isn't that long. Funny how they have only pictures of long nails around the salon but don't like doing them. Then she changed my polish as requested, she put on the top coat I noticed she did 2 coats on my left hand by accident but I wasn't sure so I said nothing because I was already irritated. When my nails where practically done drying I pat them to see if they were dry, the left hand was still very wet validating my thought earlier so I said to her "I think you may have put 2 coats on this hand" while showing her she snapped at me and said "GIRL, i did not put too many coats because it would be thick, I know what I'm doing" so I simply replied "yes, and that is exactly why one hand is dry and the other isn't, because there's too much here" she said nothing and gave me a dirty look. I did not have all night to wait on that hand to dry so I left. The next morning I woke up to nails that still weren't dry and were halfway smeared off the nail and indented, not to mention the nail she "repaired" looked like a thick humped claw compared to my natural nails. Waste of my $20, just another rude know it all nail salon.
