Time: Dec/28/2019 (a week ago)
Been going there for at least 9 months but yesterday was not good. I loved the way Tony did my nails. He gave me the cateyes which I had never had before but I was quite pleased. My problem came with their treatment of about 4-5 black customers. They were not rude or loud but when they were trying to pay and figure out their totals. The nail tech was Loud. When a young lady was trying to make an appt. with Tony he was rude and did not make eye contact with her. He told me he did not want to do her nails. I had to mention to him to ask her for an appointment time. I was not sure if my nails was dry and I had my hand in the dryer and he pulled it away from me. When I explained to one of the Techs that I forgot to get my card signed by Tony she told me he signed it but she eventually signed it as if I would lie to get $5 off my next visit. But Tony verified that I would get it next visit. I notice that they cater and nicer to their white customers more so than their black customers. All money is green. Even though I like the way Tony does my nails I will not be returning..
Time: Jun/08/2019 (7 months ago)
I have been going to Five Nail and Spa for about a year. They have a nice convenient location and I always had good service before, but yesterday was the worst experience I have ever had in any nail salon. The girl was new. I told her I had very thin nails and to please be careful when applying the gel polish. She took a thick emery board and roughly scraped the top of my nails right down to the nail bed, until they bled! Even my skin around my nails was red and bleeding. I was practically in tears and pointed out how the girl at the next station was using a tool and no emery board to scrape off old gel. Not even an apology or anything. When she told me the price, and it was 150% of what I paid last time, for the exact same service! I should have argued but I just wanted to get out of there. Will NEVER go back there again. :-(
Time: Aug/24/2019 (4 months ago)
Love it here. They always provide great service.
Time: Apr/19/2019 (8 months ago)
Very nice people and take there time and do not rush you. It was a few dollars more then a average nail salon place but I was okay with that because of the time they took with me and how friendly their staff was
Time: May/01/2019 (8 months ago)
The service was excellent. My nails turned out beautifully and the neck/ shoulder massage felt great!
