Time: Jul/23/2018 (a month ago)
I am really shocked by all of the negative reviews of Nails Hollywood on here. I have been a client for 13 years, and have never had anything less than superior service. All of the employees are friendly, professional, gracious, and courteous. Their pricing is fair, and they do excellent work. They actually go above and beyond to provide personalized service, and have hit the mark every time for me in all of my 13 years of being a patron of their store.
Time: May/30/2018 (3 months ago)
I was charged yesterday(5/29/2018) an extra $3 dollars for picking out an Essie Robinson egg blue color for my pedicure, and my pedicure was $25. I don't like making scenes, so I didn't, I just paid it. Is this normal for a salon, New policy? Plus, the lady that did my pedicure seemed really pissed when she realized her too was going on the debit card. I didn't realize there was a note asking if the tip could be in cash, until I sat down to dry my toes. They used to be really, really good since I was last there a couple of years ago, but they are beginning to slip. I gave 3 stars because the foot and leg massage was actually nice. Nails Hollywood, you have to go back to having better service. There is so much competition today. I did call the salon a few minutes ago, asked for the manager. The lady who answered the phone was kind-of rude. Told me she's very busy, she doesn't have time to talk I was asking her when tthe manager would be in. I was going to give them another chance, but next time, I'm just going to stop in and ask about that extra $3 charge for nail polish. I'm thinking it was a slow night, so she figured she'd get extra money out of me, damn shame!
Time: May/29/2018 (3 months ago)
HORRRIBLE! Don’t even deserve one start. The nail polish they use it’s literal paint for walls. It wasn’t glossy like it should be! The service is horrible they couldn’t even do a manicure the right away they were cleaning my cuticle literally In the air. Don’t go there!!!!! ....... if you are going to have a business and charge so much you should make sure your clients leave happy And with their nails done the right away. My nails chipped the same day.... they use “named brand” nail polish but in reality they just buy the cheap one and refill it.
Time: Apr/23/2018 (4 months ago)
Very friendly and genuine people but the services was not equivalent to the cost. I received a gel pedicure which was nearly $60, lets just say the overall experience wasn’t what I’m use to personally. Very rushed and not as precise with the cutting and the painting was uneven. My lady nicked me by cutting too close to my cuticle! She apologized and did it again to my other foot.
Like I stated lovely people but the service needs to be better!
Time: Feb/12/2018 (6 months ago)
Don't waste your money or time going. This place is horrible and expensive for no reason. A kid could do mani/pedi better than them. Run and go somewhere else. I complained to the this other lady and she just ignored me and told me to come back. Worst place ever.
