Time: Sep/14/2018 (a month ago)
The people at Cozy are very friendly but when they are busy they care more about getting customers in and out than making sure they are using sanitary tools. The man who waited on me didn't use clean tools on me and most definitely used the ones from the person ahead of me.
Time: Oct/16/2018 (in the last week)
Always friendly, job well done. I refuse to go anywhere else.
Time: Aug/28/2018 (a month ago)
Very friendly and gentle. He was attentive and wanted to make sure I loved my nails.
Time: Jul/12/2018 (3 months ago)
These people lied to me they told me that the Dip was going to be better than acrylic and I already have four nails broken and it’s only been a week and a half! Weak and brittle
Time: Jun/27/2018 (3 months ago)
If I could give this place zero stars, I would. Went in for a pedi today. I should have left shortly after I sat down.
It was not very crowded and I was seated at the tubs right away. The woman turned on the water and then walked away. I sat with my feet in the tub as the water was getting hotter and hotter. Finally, the woman giving a pedicure in the next chair over looked at me pulling my feet out and she turned off the water.
Eventually the woman doing my pedi came back. She rushed through every step in the process. My old polish was not removed completely. The tools she used were not taken out of any kind of sealed plastic bag or even out of a disenfectant solution. She just reached in to the drawer and took them out. The tools she used on me were RINSED off in the sink in the middle of my pedi and put right back in to her drawer. Not disenfected in any way. She never wore gloves at all. She only put one coat of colored polish on my nails. There was polish on my skin.
I am angry at myself for risking my health and not getting up and walking out at the first sign of a problem.
When I walked up to pay, I did tell the woman taking my money that this was the worst pedi I’ve ever had. She said “sorry” but that was all. I will not return.
