Time: Jul/02/2018 (a month ago)
VASA facilities are full of anything that you would need to complete your workout. The customer service team is also amazing! I wanted a membership but was moving in a month so I would have to cancel and they waived the fee as a courtesy!! Would most definitely recommend to anyone.
Time: Jun/12/2018 (2 months ago)
It’s a gym. It’s clean, has a lot of equipment that is easy to use. The massage beds are great. No one bothers you. The free floor area could be larger and in a more inconspicuous area of the gym but oh well.
Time: May/02/2018 (3 months ago)
The gym is clean and outfitted with great equipment. The staff is ALWAYS friendly! The trainers are hard working (their internship is unpaid) and delightful. But, the company behind the scenes is money hungry and deceitful. We were sold "personal training" and our account details "one on one" - yet the training sessions have never been one on one and the training is a routine predesignated for all - the only thing "personal" is the amount of weight or number of reps each person is assigned. I offered this feedback on a weekly survey. I spoke with a rep and was told someone would phone me but they never did. After four months, I tried to cancel. I phoned the corporate office today and waited on hold for over 15 minutes. The rep who finally answered told me I would not be let out of the contract. If I had my bank refuse the auto payment, I would be turned in to collections.
Time: Mar/06/2018 (5 months ago)
Love this place!!! The price is incredible. The Kid Care team is great with my kids. They love going to the gym to “play with their friends”. The trainers are very knowledgeable and will cater to your specific goals. Other employees are also very knowledgeable and will help you if you need advice or help trying to work certain muscles. The only reason I gave 4 stars instead of 5 is that doing anything online or through the app can get complicated and lead to confusion.
Time: Jul/24/2018 (4 weeks ago)
They recently let the very best instructor they had go which was very disappointing. The functional fitness area is way too small with wasted “Team Training” space. As an older member, not many classes are older age friendly. Several women joined for the water Zumba but they keep taking more and more classes away. Don’t like to go out at night as parking is terrible at that time.
