Time: Jun/08/2018 (a month ago)
Terrible, terrible, terrible customer service. The nails seem to look good, but if you’re not a ‘favorite’ or friends with the techs, everybody will be seen before they bother to get to you. They play favorites on customers, and it is obvious. I arrived at 5:30 and wasn’t seen at all because by 8:30 and realizing I had wasted an entire night waiting to get my nails done, something that is simple and a 30 minute process; however, being pushed off like I hadn’t been there waiting, I finally decided 3 hours was long enough. I was mad at myself for even staying that long, as that is far too long to wait for a set of nails.
Time: Mar/02/2018 (4 months ago)
I’ve come to Flowers for a long time, around 7 months. The first time I ever went, I called and tried to make an appointment. Someone answered and said “No, no appointments” and hung up on me. The many times I have went service was slow, however, the nails looked superb! The other day I went to flower’s with a friend and there were only 2 people ahead of us. About 30 minutes later the shop filled up. We sat in the shop for over 2 hours and they took EVERYONE that came in after us! The workers never said a word to us. They never asked who was next or apologized. They were very unprofessional and unorganized. If they cannot keep up with the amount of people they should have a sign in sheet. Moral of the story is we came into the shop at 4:30pm and then called another nail salon that took us right away and reserved two seats for us around 6:45pm. After spending all that time in the shop and leaving without our nails being done with zero apologizes or acknowledgments was the last straw. I will not be going back to Flower’s or recommending them at all. As I said, the nails look fantastic - if you have 8 hours to spend in the nail shop because they don’t care about their customers.
Time: Apr/30/2018 (2 months ago)
worst customer service in my life!! did not get what I asked for(basic natural French tip), had to go back to get my nails fixed and was giving the run around. if you're looking for a professional environment or actual nail care this is not the place for you!
Time: Apr/18/2018 (3 months ago)
Great to talk to & does better than long nails from brooklyn ny. Smh
Time: Jul/21/2017 (a year ago)
Mr. Bin is awesome! He does a great job on my nails and is personable and helpful. Always coaxing me to try something new. Great place, too...clean and air conditioned. You can wait a little longer than some places but that's because they are so talented. Great place!
