Time: Jun/24/2017 (a year ago)
Kim was pleasant and did an amazing hair cut! Neat salon atmosphere, building used to be a bank, still have a vault in there. Comfortable waiting area, lots of products for sale.
Time: Nov/23/2015 (2 years ago)
Absolutely love the Groove Jet experience. They're patient, calm and very considerate. Also, I've never been to a salon that gives you free drinks (of your choice). My review isn't about the entire Groove Jet experience however. All I go there for is hair cuts/ coloring. I live in Jacksonville but they're the best I've been to, so I don't mind the drive. I usually see Brandi and she's AMAZING. I'm quite awkward with small talk but she didn't make be feel that way. Also, I got lost my first time and ended up showing 20 minutes late for my appointment and at closing time. I was sure she was going to reschedule me but she didn't. Brandi took me in and the receptionist (Valerie) stayed until I had completed my hair cut. They were very courteous. They're the best when it comes to hair cuts and color. A friend of mine got her nails done and a massage and she didn't really enjoy the massage experience. The only reason I'm giving Groove Jet 4 stars is because parking is hard to find, unless you want to pay for indoor parking, and the salon itself is quite small and took me a minute to find.
Time: Sep/18/2016 (2 years ago)
Was apart of a bridal party and had quite an unpleasant experience. A girl who did my make up made a comment about my skin not being the best and that it would be best to airbrush me, and failed to mention there was a $25 additional charge! Not only was the make up expensive, it did not look professional whatsoever. My hair was also curled and braided but lasted about 10 minutes before the curls fell and had to have my hair re-braided. Hate to post a bad review but it was truly unacceptable work with outrageously expensive prices. Do not recommend!
Time: May/06/2017 (a year ago)
Worst nail salon yet!!! They didn't even trim my nails just slapped gel on them and called it good enough. Do not go here!
Time: Sep/17/2016 (2 years ago)
We went to the salon for my daughter's wedding day and it was by far the absolute WORST experience that we have ever had at a salon! Not only do they charge an exorbitant amount just to curl hair but their staff is completely inept and I was even burned with the curling iron on my daughter's wedding day! When we contacted after, they were avoiding the issues and offered no help !
