Time: Mar/21/2021 (a month ago)
Such a great place. I walked in while my older children were at the nearby trampoline park. I was immediately sat down and offered a beverage and snack. I had an idea in my head about what I wanted, which was “mermaid nails”. I wanted tips to add length also. I chose a light pink sparkle at first and was advised not to do that because the color is so light that the tips will show. I would have not thought of that and would have been upset if they turned out that way. They recommended a darker color, so I chose a sparkly teal. One of the ladies then advised that because the glitter in the powered was so big, that to do it all over would be too much, so she suggested an ombré mix with a finer teal glitter. The woman who worked on me (I regret not getting her name, but she is expecting a baby) was so focused on the detail of where she was placing the powder. I was in awe of her attention to detail. She kept the tips thin, but not flimsy, so they do not feel bulky at all. I will definitely be back. So worth the 25 minute drive!!
Time: Mar/28/2021 (a month ago)
First time ever going here and I was super happy with the outcome, My nails came out just how I wanted ! Everyone was really sweet and the environment was super peaceful . I’ll definitely come back !
Time: Aug/29/2020 (8 months ago)
I've been going to this place for 2 or so years. I used to LOVE IT. The staff was super nice, good at their job and they NEVER talked badly about me or other customers in vietnamese. I know this Because I have a pretty good understanding of the vietnamese language and I dont at all look like I Know it so I'm sure they didnt censor themselves.
But let's get to the experience I had today. I made an appointment online for a certain time more than 12 hours in advance. I arrived for my appointment 5 minutes early because that's polite.
We are sat in the pedi chairs. 25 minutes after our appointment time they finally start working on us. BUT NOT ME. JUST MY 2 FRIENDS.
It wasnt actually until 45 minutes after my appointment time that someone actually sat down in front of me and working with me.
Tell me, what is the point of an appointment if you're not going to keep it? I noticed this is a frequent issue after the pandemic reopening. I understand that you lost a lot of money during the closure, but doing overbooking when you can't perform at that capacity?
Its disrespectful and inconsiderate to me and my time as well as you and your image.
I dont know what happened but please return to the way you were and organize yourself in a way that is deserving of the praise I used to and still do give you.
The upsetting thing is that when it comes to the quality of your technicians? I've never had a bad experience. But my time is important too. I shouldn't have to clear my entire afternoon schedule for 1 appointment. The treatment is supposed to take 45 minutes and instead was an hour and a half.
My friends that came with me were just sitting in their chairs with thier legs cold, waiting on me to finish for 45 minutes.
Not cool
Time: Jan/17/2021 (3 months ago)
My daughter and I go here all the time. always happy. Great pedicures. My other daughter gets her nails done here and the always look great too. 💯👍
Time: Jan/06/2021 (4 months ago)
My boyfriend and I come here mostly because he favors the pedicures here, and we’ve never had an issue with pedicures. I’ve had my hands done here before and it was a bad experience but for convenience I decided to give it another try. I should’ve stuck to my gut.
Their color choices are outdated.
I wanted a dip powder manicure and didn’t get that at all because it was impossible for them to find a powder remotely close to what I wanted.
But the worst part is I was cut not once, but FIVE times. I have had my nails done for years and this has never happened before. And when I told the nail tech that, her response ? “Your skin is just so sensitive.”
Are you joking?!
I’m still in so much pain today.
I should have just stuck to what I know and gone to my home salon, Bamboo Nails.
Never once have I been cut there.
Won’t be returning here.
