Time: Jul/12/2018 (3 weeks ago)
I so wanted to love this place, as I’ve heard good things. They are terribly understaffed, or maybe they had some of their staff on vacation. Even with this, my intent was to keep an open mind, though I had my feet in the water (without special soak) for over 25 minutes til they started to itch. To be fair, my daughter’s pedicure from the older gentleman was a good experience for her, despite the fact that she, also, waited for over 25 minutes in the massage chair. He was gentle and did a good job.
My experience wasn’t as good. Granted, it was my first pedicure of the season, but in all others I have received, the one giving the pedicure concentrates on specific areas. The technique/process has been the same in all cases. The young man that did mine was focused on removing the cuticle area from the side of the toenail, not the bottom. I am fine with the usual pushing back of the cuticle and trimming of the harder skin at the top/side of big toe. Instead of a smaller snip into the side of each nail, he cut way down low on one side, then proceeded to cut off the cuticle to past the middle of the side. Needless to say, it really hurt, leaving it red and close to bleeding. It was hard to relay for him to stop (this was the first toe he started on.) I was finally able to get my message across to the older gentleman. The rest of the experience was fine, albeit rushed as by the time they got to actually doing our pedicures it was close to closing time.
I am concerned about infection now, along with the fact that it still hurts. I tipped them less than usual, hoping they knew why. I left feeling crushed, as I had my hopes up for a nice, relaxing experience. The extra star is for my daughter’s experience. I wanted to rate it lower, but I guess I am being kind.
Time: Aug/07/2018 (in the last week)
I went here for the first time the other day and Lee was awesome! I got shellac on my nails for the first time and I am so impressed with how natural it looks! Will definitely return!
Time: Jul/28/2018 (a week ago)
They are super consistent! It's the best pedi in town. I have been other places this one is my favorite
Time: May/21/2018 (2 months ago)
Wow! I must say they do take there time clean up your feet and nails like it should be done!!!! Julie is awesome!!! Highly recommend this place!!!!
Time: Nov/20/2017 (8 months ago)
I've been going here for 10 years. From the first time they remembered my name, make me feel welcome and ask about me. They epitomize great service. No frills, not fancy, but they do a professional job and the customer service experience is well worth it. Very reasonably priced.
