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   BaoNail.com » TX » Friendswood » Image Nails & Facial

BUSINESS
Image Nails & Facial
500 Baybrook Mall Drive
Friendswood, TX

Rating:
(1.9)

HOURS
Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

REVIEWS
Time: Jul/08/2018 (2 months ago)
Okay this place is both good and bad. Let me explain I’ve gone to this place multiple times. Each time that I come I have to specifically tell them what I want or they will go off what they think it should look like. You have to tell them to fix something or they won’t fix it. Like if it’s not to your satisfaction then you have to physically point it out to them to let them know they have to fix it. Out of the couple times I’ve gone here I’ve had people who knew what they were doing and made my nails look great, then other times where they looked like some person on the side of the street do it. You have to go to the girls who know what there doing. And yes there are men that work there but the only thing they seem to be good at is glueing the nail on there and and cutting it to the length you want. That’s about it. Most of the girls know how to put the color on and do the design. I just got my nails done there today and they did an amazing job. I had a guy glue them on and cut them and a girl do marble design on my nails and it was perfect.

Time: Jul/16/2018 (a month ago)
Look at the price and lower your expectations. Once you do this, you can take the service with a grain of salt. I've been 2x to this location, neither of the techs were meticulous or keen on details. I'm a simple customer, only wanting a white nail polish pedicure, and I bring my own polish. The work I've received was sloppy. Their deluxe pedicure will get you 2 additional services. I chose the callous removal and paraffin wax.

Time: Jun/03/2018 (3 months ago)
This place is horrible and definitely not worth the money. The first time I came here, about 2 years ago, I was extremely impressed with the full set that I got. About 6 months ago I came back and got the same thing but a different color. The staff was nice BUT my nails were a mess. There was left over color powder on my fingers that never got cleaned so they had stains of red all over them. I decided to give this place another chance yesterday and regretted it. The same thing happened except the staff was not nice or welcoming. My nails were AWFUL. I asked the lady to clean them up a little and she told me that she didnt understand why they needed to be cleaned... Never coming back here again. The photos I posted are after 2 hours of picking this dried powder off.

Time: Jun/13/2018 (2 months ago)
I can’t say my nails have been perfect everytime. But these girls are always sweet to me and have me leave happy everytime. Lisa is the best when it comes to nails. Hands down. My mother doesn’t have anyone else do her nails. Lynn and Lisa are the only two I can really trust with my eyebrows. My skin is pretty sensitive so you can’t be too rough with it or I’ll be swollen for days. I love this place.

Time: Jul/28/2018 (a month ago)
I’m only giving three stars because my mom enjoyed her experience here with a nice nail lady. Unfortunately I didn’t, I wanted to get shellac on my nails because I’m going to be working at a clinic soon. So I asked the ladies if they can take off my acrylic nails they did and the nail lady who I was assigned to was doing a manicure/shellac. After she finished the shellac my nails looked clumpy the shape didn’t look right my thumbs were uneven. So she was willing to fix it and she really didn’t fix it. It looked the same and applied more coating that made it more clumpy. She told me she applied a lot of coating because my nails were so thin and I appreciate It. But my nails looked like it was a sloppy. The lady kept blaming my nails for being so thin, if she knew my nails were so thin and she can’t perform the work on it then she shouldn’t have done the first place. I politely asked if she could take it off but obviously she got upset and kicked me off of her chair then made me do the acetone in the front. I get that she wasted her time I felt bad I was going to tip her but the way she acted towards me was uncalled for. She treated the other customer way better than I was treated she gave her a drink, offered to carry her purse, etc. Maybe I’m nitpicking maybe I’m not but I can tell when someone changes their actions towards you. We were about to pay it costed 25$ for my mom and 17$ for me? I simply got my acrylics off so it should’ve costed 5$ in total. They told me they did a manicure on me as well my mom looked at my nails and said what they did wasn’t a manicure all she did was get the shellac and acrylics off. So in total it was 10$ but I felt like I didn’t need to be charged for the shellac take off when it was their fault for doing a bad job. I didn’t care anymore I wanted to leave so I paid the 10$. I only came to this one because it was the only one open and my experience was bad. Never coming here again





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