Time: Oct/29/2020 (3 weeks ago)
So first they did the pedicure, which was great. I had my daughter with me and no one complained or had an issue, most of the lady's working stopped to talk to her. 100% 5 stars for the pedicure process. I also needed a fill in on my nails, I feel like by this point the man just wanted to get done so we could leave. The tips of my nails are basically see through, it's not one consistent shade on any of my nails. Which isn't even my biggest problem, I told him I wanted regular polish, not gel. Well he used gel anyways and the only reason I received from anyone was I have a child it goes faster... Okay I get that, but it also cost me $15 extra for something I didn't want or even ask for.
Time: Oct/20/2020 (a month ago)
I got a French gel manicure Friday night. By Saturday evening, three had come off on one hand They released from the side and came right off. The other hand was fine. I am used to these lasting two weeks, not one day. It’s a lot of money to pay to only last one day.
Time: Oct/16/2020 (a month ago)
I love my nails! Fast service, very clean environment and the nail techs were wonderful! I’d recommend to anyone wanting their nails done! Absolutely beautiful work!
Time: Oct/22/2020 (a month ago)
I normally go to a place in Ooltewah but I decided to try Zen bc my friend told me about them. I called and made and appointment and they made sure that the lady I wanted was available for the time I would like to come which no other place I have gone to does that. I walked in and was greeted instantly. I was impressed with how nice and clean it was. I was told to go to Laura so that’s who I asked for. I showed them a look and they helped me pick out the color that best fit. Laura is fantastic! I showed her the picture to base off of for my nails and she delivered! She was amazing and I will definitely be going there from now on!
Time: Oct/05/2020 (a month ago)
Went back for the first time since the pandemic. They raised the prices without informing till my nails were finished. They woman who did my nails was looking around while using the electric tool and cut my finger. While painting my toes she answered a personal call and was on the phone for at least 10 minutes. The nails were so sloppy compared to what I was use to. Very disappointed, higher prices and poorer quality. Need to find another salon!!!
