Time: Oct/01/2024 (a month ago)
Been coming here for years now. Hands down to Wendy. She does the best manicure and pedicure! Her work is unbeatable!! Sadly, she isn’t part of this business anymore. I continued going and an older and very elegant lady helped me out a couple of times. She is good too! However, she is also gone.
I went back and a guy dis my nails. He RUSHED the job and wasn’t gentle at all! He supposedly done within 10 mins and that manicure was horrible. The WORST i have ever had PLUS HE CUT ME. And blamed immediately by saying, “oh you asked me to cut more” YES, CUT WHAT YOU LEFT UNFINISHED BUT DEFINITELY NOT CUT THROUGH MY SKIN. If he knew what he was doing that wouldn’t have had happened. I regret paying for this service. I should have refused.
I fixed all the details he left wrong once i got home.
Time: Jun/14/2024 (4 months ago)
Came in with an idea and they work so well as a team for customer satisfaction. They give the best pedicures as well!
Time: Dec/14/2023 (11 months ago)
Normally I am not one to write reviews on any services I get. But today, I went to get a mani/pedi. I asked for basic French TIP and I ended up getting half my finger with a white tip. I am very disappointed and upset, I know I could have left halfway but I was giving it the benefit of the doubt.
Giving that I have a huge event tomorrow I will be removing these nails and going somewhere else.
Very very disappointed, will never be going here again.
Time: Dec/06/2018 (5 years ago)
If I could rate my last experience at this place, I'd rate zero stars. I've been going to Q nails for over 15 years and sadly, I may never return after this incident. I have NEVER had an issue when asking for French tips of any sort before and for some reason everyone was dumbfounded and trying to figure out what I meant by a pearl tip. There were 4 ladies total and it wasn't much of a busy few hours but everyone had clients. I happened to get a lady (I didn't catch names of anyone) whom I've never seen here before so possibly new. I got a mediocre pedicure with pearl tip but didn't make a fuss because the real deal I cared about was my manicure. I move onto the lady that'll be doing my manicure and was calmed because she seemed seasoned enough that my friends nails she'd done right before were great. It was deeply expressed that these were my wedding nails. I was congratulated and continued expressing what I desired in wanting a pearl tip powder manicure. They did not have this and wanted to put fake nails on which I was very much against. I went on to show pictures of what I wanted. When I thought they understood, I got passed back to the inexperienced technician and was very on edge. She didn't do the best job on my pedicure so I wasn't feeling settled at all. She couldn't communicate with me whatsoever, so we had the previous tech "translating" which was broken and with the entire experience being purely on miscommunication and language barriers and my frustration was rising. I kept correcting and trying to have her understand but overall it came down to, they'd pulled off my previous nails, bruised my nail beds, tore off a good chunk of my nail and instead of placing an overlay to smooth the surface she starts painting the pearl tip and it was horrendous work. My nails were extremely delicate and sore and she cut into my ring finger nail so deep I was in pain. I continuously spoke to her and our "translator" about not being pleased with the work and wanting them to start over with something different because what they did was not what I asked for. She went on to say very loudly for other customers to hear that I chose that and she had recommended something else. This was false. Our translator went on to say she'd still be charging me for everything which would total out to over $100 (they ended up doing a pearl tip manicure on me) and anything else I decided to do. She had attitude and I wasn't having it. If I didn't respect the other technicians I've worked with there in the past, I would've walked out without paying. Without a doubt. Because that's NOT how a business should be ran. So, my nails are ruined, I don't want to risk getting an infection in going elsewhere for them to fix it and my wedding photos can't focus on my hands because of how bad and chunky the nails came out. I cried, I was very upset. So no, if you come here you ask for the man that's the manager and or Anna who is amazing. Other than that, don't risk it. Hoping they can fix the wrong on this!!
Time: Aug/09/2023 (a year ago)
Excellent work by Candy!! Pedicure with clear shellac, and full manicure with shellac as well. Wednesday was the perfect day… walked in, was attended right away, and everything was completed in less than two hours. Happy feet, happy hands, happy Mom!!😊
Thanks!!
