Time: Jul/25/2018 (a month ago)
Walked into the nail salon today to get a medi, waited for 5 mins to get acknowledged first mistake. The man at the front was completely rude. So I’m sitting there for 20mins to receive my service, a older cuacasian lady walked in the salon & asked for a medi & they sat her imediately. Then the man looked at me & said you wait for 30mins, excuse!!!!! me that was completely rude considering I’ve already waited 30 mins by then. I am a very respect young black GAY male. Totally felt disrespected & discriminated against. Horrible Horrible customer service. Never in my life I felt that way. I would never ever come here again.
Time: May/07/2018 (3 months ago)
Lauren did my SNS, pretty sure her name wasnt lauren but ill go with it lol. Service was great. They got REALLY busy towards closing and there were a handful of nail technicians but the guy and Lauren did an awesome job on my nails. Ill def be returning when I can no long re apply coats of gel top coat 😂 I usually have to go back once every 4 weeks.
Time: Dec/02/2017 (8 months ago)
I like this place. They do amazing eyebrows. You have to tell them how you want your nails done like any other place to achieve the look you want. Been a customer for years now. I've tried many nail salons around Smyrna and Marietta pretty much the same only pricier.
Time: Apr/18/2018 (4 months ago)
Sadly it is not my first experience at this nail location. It's my 3rd time here. I swear if it wasn't 3 minutes from my house. I went in for a gel manicure ($25) yesterday. I kid you not this place was empty. EMPTY. I just thought to myself well I think I know why remembering my previous visits. I went at around 4p.m. There were 3 women there. When I walked in nobody greeted me so I said: Hello. Then one of them approached me and I told her what I wanted. I explained to her that I did not want them to buff & leave my nails paper thin because of what they did to me before. It took me 2 months of treating my nails to get them to regrow healthy. She did not even acknowledge what I said. She just pointed across the room to go sit down. I was just like where? Anyway not the point, I think the woman who was doing my nails was an older woman. I told her not to buff my nails thin. She then turns to the woman gossiping and spoke to her in her language. I assume she pretended not to understand me since the woman said what did I tell her. I repeated it even though I told her when I walked in. Long story short its pretty dark in there and she did a shi* job shaping. I couldn't even describe it if I wanted to. And the polish was.. imagine a toddler learning to color inside the lines. And it had bubbles. So when she was almost finished she asked me where I worked so clearly she knows English. Ok so the next day (today) i showered and since she polished on my cuticle it lifted. I use to bite my nails for 20 years so obviously if it lifts I'm gonna take that shi* off. Tell me why it peeled of like regular polish though. I paid thirty dollars total for a ducking regular mani. If you don't care about wasting money or basically giving it away go ahead. Never again though. I blame myself though since I already knew
Time: Apr/21/2018 (4 months ago)
Terrible customer service. All if the employees were very rude. I originally wanted a mani/pedi but stopped after the pedicure because I felt so uncomfortable being in there. I had to ask multiple times for design on my nail. Everytime I asked they acted like they didn't understand what I was saying. The polish job was good but the pedicure itself was not. Still alot of dead skin on my feet. I could have done a better job at home myself. Over priced!! $30 for a bad pedicure. NEVER AGAIN. Will definitely drive the extra 10 minutes next time to get to Nail Time. So much for convenience.
