Time: Jun/02/2021 (4 months ago)
Coleen Roup does great cuts and color. She listens to what you want. The salon is full service. Friendly and professional.
Time: May/01/2021 (5 months ago)
Warning, avoid, if anything goes wrong at the salon salon will do absolutely nothing about it. They will not return your phone calls, they won’t even reply to you here.
They simply do not care.
I had three haircuts with Ruchira, The first haircut was semi-decent because I had just had a hair transplant so it was impossible to correctly cut my hair anyways. However I was surprised that on the subsequent visits not only was my hair completely unsatisfactory, she screws up my hair right before I leave and then when I text message her about it, she basically threatens me with her attorney in the police over the fact that she won’t offer you a redo if she screws up your hair, I asked her for blonde highlights, gold toned, my hair came out platinum white and the look on her face was that she knew she screwed it up, right at the shampoo bowl she knew that she made a mistake with my hair but she didn’t offer to correct it right then, and she didn’t offer afterwards. Most salons will fix your hair for free if they ruin it, but not this one.
The highlights were oddly placed and a half inch to an inch off of my scalp, when I go for the second haircut she chops one side lower than the other with like a blunt cut that didn’t match any of the rest of the hairstyle in completely stood out and made my hair impossible to style.
It was so frustrating to try to style my hair that I texted her from the hotel room and basically instead of offering to fix it or reimburse me so I could have someone else fix it, this lady threatens me and then she compared it to eating at a restaurant and always wanting your meal for free and said that I was that type of person and I have never had any hairstylist be that unprofessional and threaten me with a lawyer over something that maybe cost $200.
I mean what kind of person does that? Like what is wrong with them that they will act all friendly with you and ask you for postcards from Miami but is soon as you ask them to fix your hair do you already paid them for, they wanna call their attorney if you don’t stop text messaging them? I mean the attorney cost $300 an hour, so everybody knows it’s an empty threat but it’s a threat and it becomes threatening language and she starts to use threatening language towards me and apparently she’s done this to other people because they have complimented in written to me on yelp enough that I have no problem posting this and I don’t care she sues me, I hope she does so I can you take her to court in a calendar of time so everybody can know that she needs to have her hairstylist license revoked.
There is a reason she will only except cash that’s because it’s highly likely that you’ll charge her back and he will have every right
But since the salon was of absolute no help at all after calling them, I hold them equally is liable and tell everybody that they should not give this place business until they address these issues with ruchira.
Time: Jul/29/2021 (2 months ago)
Jordyn is FANTASTIC!
Time: Dec/24/2020 (9 months ago)
Nice facial. Lovely inside.
Time: Oct/21/2018 (2 years ago)
This is hands down a great, community friendly, non-pretentious hair salon in south county. The hair gals (and dudes) who work their are very hip, kind and professional. My #favorite, Molly O'Connell has been there for 15+ years and always knows how to make my hair look perfect. I am forever grateful for the friendship and awesome hair! 😘