Time: May/25/2018 (a week ago)
WORST EXPERIENCE EVER - (IT WONT ALLOW ME TO GIVE NO STARS)
BOTH MY DAUGHTER AND I HAD ISSUES ON THE SAME DAY/SAME TIME. MY NAILS WERE LARGER ON ONE HAND THAN THE OTHER, THE TECHNICIAN BURNT MY THUMB. MY DAUGHTERS NAILS WERE CROOKED AND WHEN SHE COMPLAINED, HE ARGUED WITH HER. IT WASN'T UNTIL I SAID THAT HER NAILS WERE CROOKED THAT HE OFFERED TO HELP HER AND FIX THEM. HE DIDN'T FIX MUCH. ONE HAND LOOKED NICE AND TH OTHER WAS STILL CROOKED. WHEN I COMPLAINED, THEY JUST STATED TALKING IN VIETNAMESE, SO WE COULDN'T UNDERSTAND THEM. OF COURSE WE WERE WELL AWARE THEY WERE TALKING ABOUT US.
SINCE THEY HAD ALREADY RAN MY DEBIT CARD, I REFUSED TO LEAVE A TIP. THE TECHNICIAN HOUNDED ME UNTIL I LEFT THE BUILDING ABOUT GIVING HER A CASH TIP, SINCE IT WASN'T ON THE CARD. WHEN I FINALLY TOLD HER TO STOP HOUNDING ME, SHE STARTED TALKING IN VIETNAMESE AGAIN.
I CALLED AND LEFT A MESSAGE FOR THE OWNER (WHO WAS THE ONE WHO DID MY DAUGHTERS NAILS) STATING THAT I WAS DISSATISFIED AND WOULD LIKE A REFUND - NOBODY HAS BOTHERED TO CALL ME BACK. I HAD NO CHOICE BUT TO CALL MY BANK TO CANCEL THE PAYMENT. I AM SURE THEY WILL CALL ME ONCE THE PAYMENT IS REVERSED...
Time: May/18/2018 (2 weeks ago)
This place Used to be really good,
Now, No Spa about it. Over Charge you, You better know exactly how much everything cost. Don’t change your mind on polish color Or You WILL PAY . Manager Rude when you question them on over pricing you.
Time: May/05/2018 (a month ago)
Van is horrible. Not only do my nails look like trash; she burned me with the drill several times & filed my cuticles OFF and told me I’m “too sensitive”, She’s rude, and when I complained to the owner about the service, he proceeded to tell me that it “wasn’t his problem”. It took her 2 hours to do a full set and I was charged $60 for something that looked like my 7 year old son did. I was reminded of why I stopped going here 2 years ago. Don’t waste your time or money. They’re all incompetent.
Time: Mar/22/2018 (2 months ago)
Been going there occasionally for 3 years. There is no price list so they will overcharge you, mainly the owner. Very nice but takes shortcuts. Staff is always changing, none of the technicians ever stay long.
Time: Dec/12/2017 (5 months ago)
Honesty and integrity when it comes to your nails. Treat yourself by going here. It is worth it!
