Time: Aug/23/2018 (2 weeks ago)
Very pleased with how my visit went. Everyone was nice and friendly very professional. Had to wait for 20 plus min but lets face it what Dr. Office do you not. Would use again without question Dr. Turner was great thanks guys.
Time: Jul/27/2018 (a month ago)
UPDATED>>>>>( Original Post Removed)After a bad first visit, they have really redeemed themselves!I just got off of the phone with Judy and had a great conversation and they are really trying to make things right. I would say by the conversation I had, I will give them another shot. They apologized about all the miscommunication that happened and asked for ideas on inclusivity for all patients. I really appreciate the time they took to call!! I saw Dr. Marcus today and it was a pleasure (she also came in on her day off to make sure I was taken care of). She took the time to explain everything and the visit from start to finish was great.
Time: Aug/23/2018 (2 weeks ago)
I have been going to Colorado Springs dermatology clinic for over 15 years . Dr. Turner and his staff have been exceptionally professional . He is extremely knowledgeable, compassionate and caring. If your looking for a great Doctor, this is the place for you!
Time: Jun/21/2018 (2 months ago)
I chose this practice for my yearly skin check and some issues I've been having with my scalp. I was excited due to all the positive reviews. Well, my experience with Dr. Mentz was a huge let down. First of all, when she entered the room I could tell she wasn't in a 'pleasant mood.' My skin check lasted perhaps a total of 60 seconds, even though I have a history of atypical nevi (moles) all over my body. She didn't look on the underside of my arms, my feet, etc, all of which I've experienced on more thorough skin checks I've received in the past. As she looked me over, it seemed like I was receiving orders-sit down, face me, stand up! Then I was told brusquely 'your scalp is sun damaged, wear a hat! Mind you I'm 36, so this came as quite a shock to me. I received no further explanation, like how bad it was, what could happen in the future, any thing else I could do besides wear a hat, etc.
During my skin check she barked 'you're covered in bruises,' to which I replied that I had a blood disorder which is the cause. Silence. Maybe 30 seconds later she stated 'seems to be a high incidence of that in Colorado' not 'oh I'm sorry' or 'hey didn't mean to insinuate that you're a victim of abuse. You actually have a blood disorder that can be life threatening at times.'
Anyway after my 60 second skin check (as a new patient) she was practically running out the door when I said 'what about my scalp?' She said 'oh yeah' and came back over. She quickly said there was an over the counter option or a prescription, 'which do you want?' No explanation of which was more effective or recommended.
After my appointment I left upset and a little sad about what I was told about my sun damaged scalp. I plan on making a follow up at a different dermatologist where I might receive more compassionate treatment and helpful medical advice.
My purpose for this review is that I'm fed up with doctors that think they can get away with treating patients poorly. In my profession, as an educator, if I treated my students or their parents poorly I would lose my job. Why is the standard any different for medical 'professionals'?
Perhaps other doctors in this practice are more professional, but I would not recommend Dr. Mentz.
Time: Jul/24/2018 (a month ago)
I can definitely vouch for Dr.Sperber and his medical expertise with skin issues , however the customer service is lacking !!! I spoke to a scheduler up front on Friday the 20th of July 2018. I needed to see someone for a very serious skin issue I was dealing with. She was incredibly rude and unprofessional. I even exclaimed "wow" over the phone and she continued with her attitude with no apology after that. I refuse to go here now because of the scheduling staff. She even scheduled me for the incorrect date . I found out by speaking with another rude scheduler today . I work in the Healthcare field and could not imagine treating people with such rudeness.
