Time: Dec/27/2017 (5 months ago)
I’ve never had a nail salon be perfect. This is the closest I have found to it. For the Tucker/Northlake area, this is the best option - based on service, cleanliness, and end product.
Time: Dec/23/2017 (5 months ago)
I am so displeased. I spend $57 total in here and this is no where near what I asked for. I showed the photo and apparently we still weren't on the same page. I am SO disappointed.... My eye brows were the only good thing!
Time: Nov/06/2017 (7 months ago)
Got a full set of gel nails with gel polish, service was wonderful! The lady was very nice and fast. At times it did feel a bit rushed but she still did a decent job. Only some unevenness. Prices are a bit high but I will be coming back!
Time: Jun/14/2017 (a year ago)
I've been a New Nails customer for many years, and I always enjoy my visits. The owners, Tony and Susan, are skilled and professional. They are very selective about their nail techs, and I've not had a bad experience with any of them.
They offer all of the expected nail options including acrylic, gel, and solar, and they have several pedicure options. They also have a wide variety of regular polish colors in addition to popular options such as gel, mood changing colors, cat eye, and solar flare.
Bring yourself and your guy - and even your kiddies. I highly recommend New Nails!
Time: Dec/08/2017 (6 months ago)
After he wouldn't listen when I told him I wanted my nails square, he told me my polish choice looked bad, even when I told him I actually really liked it because I don't like super flashy reds, and still wanted something red for the holidays, he over grinded the edges of my nails. I told him I wanted 2 layers of the glitter, so he put one layer on, then made the curve. But with the second layer, he didn't go back and fix the curve again on each nail, so it could've been so much better. This won't show up in the picture, but TRUST, my nails HURT LIKE HELL from him over grinding the sides. 4 Advil is doing nothing to help and I hardly ever take Advil!
Then he had the nerve to pass me off to someone else (who I'm sure would've done better) once his regular appointment arrived. Of course his regular gal glared at me with evil eyes, probably thinking I was the reason he ran late. Ummm, no. He ran late because he grinded the living daylights out of my nails even when I told him he was hurting me.
I asked the new nail tech, very politely to make them a little more square, which of course she didn't mind doing. But then when I went to pay the INSANE COST OF $47 & I told her I wanted to add a $3 tip she got an attitude and asked me if I had cash for the tip (obviously because she wanted to split it with him). Um. No. It's not my fault I was charged $7 more than what I was quoted over the phone and it isn't my fault that 2 people touched my nails.
On top of all of that, the line where the glitter tip wasn't even, it was crooked on some of my nails, so I had to file them more to "cheat" the line and give the illusion that they are straighter than they are.
Do I hate the finished product after she AND I fixed them? No. It's not the worst I've ever had done.
Did I hate the entire experience? Yes.
Do I HATE how bad my nails hurt more than any other nail experience after getting my nails done in salons for over 25 YEARS? Duh. You know that answer. Nails aren't supposed to hurt!
AND did I also dislike that the nail brush sitting by the sink, that you are supposed to wash your nails with WAS NOT IN AN ANTIBACTERIAL SOLUTION (the green stuff they use to sanitize the brush), so of course I didn't touch it and by then I'm left wondering how dirty everything else was (AFTER my nails are already done). This is a nail salon HEALTH CODE VIOLATION. I even told him that I was looking for a new nail tech after going to mine for ten years, and her retiring. He could've had a customer for another ten years.
NEVER NEVER NEVER NEVER AGAIN!
