Time: Jul/14/2018 (a month ago)
I'll make a long story short. They are rude. The pedicure was awful and my feet look the same as when I went in. I paid extra for an upgraded pedicure and she didn't even do all the steps of a basic one. I was switched between nail techs 3 times the first one ignored me, the second cut my finger and burned me repeatedly even after I told him repeatedly he was hurting me. They switched me to another guy who refused to speak to me. My nails are thin as a plastic tip. It still looks like I need a fill and he was to busy watching tv he looked away WHILE he was drilling my fake nails and went down so far he filed off my REAL nail. Now it's just a very painful nail bed on one side. I will never ever ever return or recommend this place to anyone. I also witnessed a tech not cleaning tools properly between clients. Disgusting.
Time: Mar/12/2018 (5 months ago)
This is the first nail salon I've been to with a rewards/points program. They said it was not a problem and took their time to make sure everything was done the way it was supposed to. My nails came out beautiful. Five stars for their nails.
Time: Apr/18/2018 (4 months ago)
I have been coming here for 10 years and have always had a great experience. The staff is friendly. Kim does a great job on my nails and always meets my expectations. My husband gets pedicures here ando loves how his feet feel afterwards. I would recommend Nail Trix, you won't be sorry.
Time: Feb/10/2018 (6 months ago)
I was there for over two hours waiting on a pedicure and eyebrow wax. It was my first and last visit. They are way too slow. The guy who done my pedicure was good with everything but the paint. He had color all over my toes but the massage was good. I understand you have to wait for things when busy but this was excessive wait times.
Time: Apr/08/2018 (4 months ago)
The lady working the front desk was polite, however the older lady who took worked with me was far from it. I wasn’t greeted at all, which is fine but instead of speaking to me, I had a palate of colors shoved in my direction. I got my pedicure and was told “3” as if I was supposed to know what that meant. I’ve never been to this location prior to this so I had no idea all of the stations were numbered. I sat down for my “gel” manicure and noticed a stinging sensation on my toe. My cuticle was ripped from both my toe and my finger, causing me to bleed. I told her it was fine and she continued to work on my other cuticles. Before she painted she told me, “you pay”. So I gave her my card and paid. She watched me write in her tip and seemed to frown, although it was a 23% tip. After this I asked her to fix the shape of my nails because none of them were the same shape. She painted them quickly and told me to “go sit”. So I found the drying station and sat down and she left. That was the end of our interaction. No thank you or even an indication of how long I should sit. After about 20 minutes I left. 2 days later my “gel” is off and I’ve never had gel come off this quickly. I’ve even done less with chemicals and dishes than I usually do. My toes on my right foot have two chips. Basically, go somewhere else.
