Time: Jul/19/2018 (4 weeks ago)
If I could rate 0 stars I would. This is the worst nail place I have ever been to. I decided to give it a try because my usual nail tech that I go to was closed due to construction. I thought to myself that it’s only a fill I’m sure they can just do that, well I thought wrong. I had to keep telling the guy how to do every single one of my nails & he would catch an attitude every time I asked him to do something. Not to mention my nails were thin as ever & the shaping was off. I got a gel color because I always get gel & we got to arguing because I asked him if he could do another clear coat because he put something on my nails and it made them super dull & he caught an attitude about that. All in all, he rushed to do my fill and paint them & it was a crappy job. I will not return to this nail place ever again because it’s always a hassle for u to ask someone how u want your nails to be done & it shouldnt be like that, I want what I’m paying for, period.
Time: Jul/16/2018 (a month ago)
Unfortunately this business is inconsistent. I've been here 5-6 times for the spa pedicure ($35), most recently a few weeks ago. The first time I went I was really impressed, but since I've had a couple bad experiences. My most recent visit was the most unfortunate--the technician was clearly new, which isn't a problem in itself, but the fact other workers kept checking on her should have tipped me off. 1) She didn't speak enough English to understand the service I asked for and kept repeating a dollar amount much higher than that of the regular spa pedicure. When it was clear we couldn't figure it out, she gave me a menu of the services and it took another girl coming over to straighten it out. This inability to communicate effectively cased things to go downhill from there. I tried to advocate for what I wanted, but she just didn't understand. 2) It was painful--first the water was freezing then scalding, and she didn't seem to be paying attention to my discomfort. My feet ached the next day. 3) I had to ask for the toe separators so my polish wouldn't smudge. 4) The polish borders weren't clearly defined, with polish on my skin and missing on some of the nail perimeter and it wasn't "smooth" across the nail. The skin around my nails was dry looking and white again later that night. 5) Another worker came over and slept in the chair next to me the whole time. 6) I never actually got to soak my feet for more than 30 seconds. I just wanted to relax and de-stress.
I don't like to complain without giving a place the opportunity to fix it, so when the woman at the front desk asked me how everything was I wanted to explain it to her, but she immediately turned away and started talking to someone else, not even waiting for my response. The whole thing was stressful and anxiety-provoking--the opposite of the relaxing self-care I was there to engage in.
The only time I got a manicure here before flying out for an event, I think the polish was bad. Six hours after the manicure (and having sat under the dryer), I smudged the polish. Noticing they all seemed unset, I took a towel to one hand and wiped it over my nails; the majority of the polish sloughed off, leaving just sticky polish residue behind. The polish on neither hand ever hardened and I had to remove it all.
I hear you can book an appointment with a specific technician, so that's probably the way to go, but to be honest for the anxiety and expense incurred to be dissatisfied, I'll probably just start doing them myself at home again...
Time: Jun/06/2018 (2 months ago)
This is a great hair salon. I always go here if I am in the area and need a hair cut. The staff if professional and I have never been disappointed with any hair cut I have received here. They take time to give you a great haircut and they a friendly and courteous. The store is clean and well decorated. I will definitely come back when I am in the area and need a trim.
Time: Jul/20/2018 (3 weeks ago)
Kimberly Hellmann
This is my go to place for all my pampering!!! Great people , they are like family to me now and treat you as so! Never disappointed and I look forward to my biweekly visits! Arron and Terry are AMAZING and my go to Star couple! I love these guys and gals and I highly recommend this place for all of your pampering needs and wants!👌👍👊💖
Time: Aug/10/2018 (in the last week)
Everyone is so nice! Usually India does my acrylics and feet. She is so kind and does a great job. Cheap prices too. Highly recommend:)
