Time: Aug/03/2024 (a week ago)
I have been a loyal client of Kelly's nails and spa for many years, and I am happy the majority of the time, however, I want to mention a few things that I've noticed going on... the prices are completely up to the discretion of the nail tech. They don't honor the prices that are posted or even the prices they have you choose from (pedicures). I had this happen with a pedicure and also with an acrylic nail fill. I am a "plain Jane", solid color and no designs, ever. My last pedicure was $20 MORE than I've ever paid for a pedicure there and for what it was advertised as. My acrylic nail fill has been $5-$10 MORE than what is advertised. It's as if they add an extra tip to the price, and then of course you tip at the end of service. I want to tip; I just don't want to be taken advantage of.
Time: Jun/21/2024 (a month ago)
Kelly overcharged me by $10 from the website price for my nails and would not give me a refund over the phone. The black is sheer which is not what I wanted and I couldn’t tell in the store. I got Gel X and she overused the product so it spilled over onto my fingertips and burned my skin when it was cured. She also cut one of my cuticles with the rotary tool. I said multiple times that it burned and she said it was because my natural nail was too thin and short. The undersides look completely unfinished because of all of the spill over. I understand my nails are short but there was too much gel used. If they were too short why did she do them. There was also a dead cockroach under the chair across from me and very poor sanitation. They were reusing washcloths for every customer and half of them were not wearing gloves or masks.
Time: Jun/12/2024 (2 months ago)
Disappointed in my service here. Although Kelly was extremely friendly, my experience was not good. There was way too much glue in the gel-x application (which can cause allergy), improper curing, and spilling of top coat around my cuticles. Each nail was cured separately under the light so my hands were under the light for basically the entire hour I was there. She stepped away every 5-10 minutes during my appointment to check out costumers, repeatedly touching cash and coming back to do my nails with ZERO hand washing and no gloves. Also using previously used files.
To top it off, she and a customer besides me spent several minutes discussing their support of Trump and that they don't read "bigot news." Very uncomfortable experience.
I hate to leave these types of reviews, but please do better with your sanitary standards. I came here because of the positive reviews about cleanliness here but that was not the case.
Time: Apr/26/2024 (3 months ago)
I am so happy I could cry! Kevin was able to help my younger teenage daughter feel so beautiful and was so patient and sweet. He helped with everything she wanted without being irritated or judgemental. I was so nervous walking in about them denying her help with getting dip with gel extensions on her tiny nails. My daughter has had trouble with her self-esteem and nail growth her whole life so far. She was bullied at school because her nails didn't look like her friend's nails etc. Kellys' nails made a difference in her life and we are so happy and grateful. Thank you Kevin and staff!
Time: Mar/19/2024 (4 months ago)
Exceptional Nail Service by Kevin at Kelly Nails!!
I recently visited Kelly Nails for a full nails set, and I must say, Kevin exceeded all my expectations. His expertise in nail care was evident from the start, as he attentively listened to my preferences and offered valuable suggestions.
Kevin's kindness and professionalism made the experience truly enjoyable. Not only was he quick in his work, but he also ensured every detail was perfect, resulting in flawless nails that I absolutely adore.
What's more impressive is the reasonable pricing for such top-notch service. Kevin's commitment to delivering quality work at a decent price is commendable and sets Kelly Nails apart from the rest.
I am thrilled with the outcome of my nails and have already decided to return to Kevin for all my future fills. Without hesitation, I highly recommend Kevin and Kelly Nails to anyone in search of exceptional nail care.
