Time: Nov/17/2021 (a month ago)
I went here because as a student I thought that it is convenient and worth the cost (gel: $35). The people are nice, and they have a wide selection of colors; however, the three times I have been there, they also seem to rush and quickly finish the job without paying attention to detail, especially when it comes to filing my nails. The filing is so painful because they not only end up filing my nails, but they also file away my skin. I let them know about this the third time I went but it still happened. My nails may look pretty, but I didn’t pay for them to make the fingers themselves swollen and dry. I don’t think I’ll be coming back any time soon with this quality of service.
Time: Sep/11/2021 (4 months ago)
I visited this nail spa today on a whim to give it a try. I arrived right when they opened and I was the only person there but you would have thought it was rush hour! I paid $5 extra for a “deluxe” pedicure for an extra little massage and it was not worth it. I essentially just had lotion smeared on my legs for a minute while the technician had a side conversation with someone across the shop and a small child that was running about. She didn’t ask me how the water was, how short to cut my nails, if I liked the color, nothing. The technician then proceeded to pull out an obviously worn down pumice stone to scrub my feet and I quickly asked that she not use it as I know there is practically no way to sanitize them. After painting my nails the technician did not ask me if I liked it, instead the owner came up to me and told me a long incomprehensible story about the reason why their credit card machine was down and that I’d need to pay with cash for my service by walking to the ATM across the street. No one told me about this until the service was complete. At this point I was irritated and had my bf who was down the street bring me some cash so I could pay and leave. It was then that I noticed that the technician left blue polish smeared on my toes and top coat all over my skin.
To sum it up, there are better places to take your business where they are clean, considerate, and transparent about payment.
Time: Aug/03/2021 (5 months ago)
I have come to this location multiple times since I moved to the area and have always had a good experience. The staff is very friendly and professional. Good prices and easy parking for being located on Franklin street. I highly recommend coming here for all services! Vincent did my nails today and I absolutely love them! Thank you again for your great service.
Time: Sep/26/2021 (3 months ago)
So, let me start off by saying that the tech who did my nails was very kind,professional and helpful.
Strike 1. I "scheduled" an appointment for 3pm. I arrived early, waited for almost 20 minutes before she got me to a table, then my service was paused within 10 minutes so that she could do to pedicures.
Strike 2. I asked for a service that was advertised on their website with pictures and all, only to be told that they don't do that.
Strike 3. I was not told upfront that nail shaping was $5 extra until AFTER the shaping was done.
Strike 4. I went with dip powder per usual and got gold stickers on two fingers for a whopping $75
To end it all, three days after my service, my dip powder started cracking at the cuticle on EVERY SINGLE NAIL.
I appreciate the professionalism but the quality and price are not worth it. I will not be going back.
Time: Nov/02/2020 (a year ago)
I loveeee getting my eyebrows done..ALWAYS DO A GREAT JOB
