Time: Jul/03/2018 (a month ago)
I love the people that work here! I've been coming here since they changed owners and even before that. They have exceptionally customer service and don't rush you even if they have a wait. It's best nail salon here in the metro Atlanta area. Go see for yourself, if you enjoy getting pampered. I got an SNS fill-in, pedicure and eyebrow waxing all for $48 plus tip, of course!!!
Time: Feb/03/2018 (6 months ago)
I asked the young lady multiple times if she knew what she was doing as far as rhinestones go, she said yes. She had to constantly start over, i complained about the glitter being too bulky she said it was only because it was glitter which isn’t true, I haven’t had a set of nails with out glitter in years. So i asked her to take it off and she refused, so i said i was not going to pay. She called the police and i waited politely because i knew how it would end. The service was terrible instead of them saying they couldn’t do something they continued.
Edit: I asked to switch to stones because the design looked terrible as well, as far as gel polish goes I told the women doing my nails to wanted to regular polish, so that was her mistake. Also i took the polish off of my second hand myself , you took polish off of two fingers. Regardless of how many times i changed my mind your staff was rude, i did not refuse to pay, I said I would pay once polish was removed and you refused. The whole staff was very unprofessional and let’s not forget as I was talking to the owner, employees were jumping into the conversation.
Time: May/27/2018 (2 months ago)
Prices are reasonable, somewhat friendly environment most of my four visits. I have been offered refreshments, reward card to receive free service, but when asked for the bottle of water and punches for the card, was told ok, but never received. Quality of service is not up to my expectations, but have switched nail tech for better outcome. I've been cut on three visits and I requested critical trim, which would improve appearance, tech refused to do until next time.
Time: Feb/17/2018 (5 months ago)
This place would be so much nicer if the manger actually respected people. You can even see in the last comment how rude he addressed the young lady off of her experience.
I came in an hour before they closed and felt very rushed (which is why I left my nails the way they were). I called the next morning to tell him why I was unhappy and he told me that he could reshape them. I then asked so what if I don’t like them, he told me I would reshape them for you and then don’t come back. When he said this I was like what? So I said you don’t want me to come back ? He said yes don’t come back.
I have never felt so disappointed and disrespected. For that I will NEVER return. They should really work on how the treat there clients. If I could give them a 0 I would.
Time: Apr/05/2018 (4 months ago)
This place is close to my house and had decent reviews so I thought I’d give them a try. First impression of the salon, dirty and needs updating. The man doing my nails (I didn’t get his name) filed my nails as if he were cutting through wood. He had the drill going so fast, I thought he was going to file my finger off. I was getting an acrylic fill in and he missed several parts of my natural nail and didn’t cover it with acrylic. I asked him to fix it, which he did. There were several nails that this had to be done to. After he finished smoothing my nails with the file getting them ready for polish, he had filed that acrylic off again that I asked him to fix. He then started talking very loudly in his language and was being rude. He was acting as if it were my fault he filed my nail too much!! After he was done filing my nails he told me to go wash my hands, to get ready for polish. My nails still looked a mess, sharp pieces underneath my nails, acrylic still on my fingers. Had he put polish on them like this, it would have looked terrible. These are normal things any good nail tech should notice and fix without me having to say anything. I ended up washing my hands and just leaving without any polish. I did not encounter one single employee here that was friendly or wanted to help make me happy. I will never be back!!
