Time: Jun/04/2018 (2 months ago)
Went here for years and never had a problem until recently. I got a gel manicure and within 2 days my nails chipped. Went back to Lux and they fixed it. Then another 2 days later my nails chipped AGAIN. I paid for a gel manicure to last weeks not less than a week. I asked if I could change the color considering this color/application was not staying on my nails and they said I had to pay for a new color. Coming in twice within 6 days is uncalled for and the fact that they refused to keep a customer happy is ridiculous. Never coming here again!
Time: Jul/20/2018 (2 weeks ago)
At first I was impressed until three days after getting my nails done and spending $120, I had to go back because they almost all had cracked because they were done too thin. When I asked to make them a little thicker she told me no they won't look nice on me and it'll be to hard to do.
Time: Jun/15/2018 (a month ago)
If I could have given them a 0 rating I would have. I only went there as they were ope 7 days a week, and were right next to a great tanning salon (Tommy's Tanning). I have had nails my entire life, but had gone without for nearly 4 months, just as a break. Upon entering, I was surprised to see nearly every seat was taken, and all employees were working, yet no one spoke to their clients. It was weird. I assumed give how busy they were, that they must be good
HELL NO, WAS I WRONG!! I got a full set of nails, and I asked them to be "on the short side." He put the fake nail on prior to the gel, look at me, and ask me if it was long enough. EACH TIME, I ASKED HIM TO MAKE THEM SHORTER.. Eventually I realized, this asshat did not speak English, and if he did, he was not listening to me. He made my set of nails, so thick and long, I could help them work on I-84 construction in Waterbury digging up holes. They were so long and so far, they literally FELL THE HELL OFF 5 days later!! I paid $60 for the worse set of nails EVER, (I also thought it was odd that when it came time to pay, as I had my daughter with me, that he suddenly had a much better understanding of the English language. I WOULD RSTHER HAVE BAMBOO SHOOTS SHOVED UNDER MY FINGER NAILS THEN RETURN TO THAT MESSED UP PLACE. I should have taken the advise someone at the tanning salon had given me when I had asked about Lux nails, they told me to avoid it all all cost. and I should have. GOD, I HOPE THE NEXT PERSON WHO IS IN NEED OF A FULL SET OF NAILS, NOT EVER GIVE THESE JERKS....
Time: Jul/20/2018 (2 weeks ago)
Gone twice they were awesome. Walked to car and toes touched, polish smeared went back in and they fix. No charge
Time: May/16/2018 (2 months ago)
Not a great experience. Woman who did my pedicure cut my foot, and had a difficult time painting my toes neatly. Not sure if she was sick or under the influence, but she was definitely off. I paid for more than just the basic pedicure, but don’t feel as though my experience was what I paid for.
