Time: Mar/08/2020 (5 months ago)
Attended an event to the brunch was great. Lots of variety including great fresh fruit and made to order omelets. The only thing that can be improved was the coffee. In fact I have attended numerous events over the years that were hosted at the Poughkeepsie Grand and the coffee is always bad. Way too strong and they use milk not cream
Time: Feb/16/2020 (6 months ago)
Never been here before either to stay overnight or for any parties. All the stay was courteous and knowledgeable. We stay for a Valentine's Day special they were having so we got a special rate that came with a three course dinner, full open bar and breakfast the next day. It was all fantastic. The food was a lot better than I thought it was going to be. I think during the dinner dance the staff was a little discombobulated because our server never really got our drink orders right and scrambled our food orders I got a steak that was medium instead of rare but it was still really good. The rooms need updating they seem kind of old. Our room had a great view of the river and bridge, a view we don't get too often since we live in a different part of the area. If they had one of these specials I would come back. It was really fun.
Time: Feb/16/2020 (6 months ago)
My client stayed at the Poughkeepsie Grand Hotel for her wedding and I just found the staff not helping in assisting us setting up for her wedding. Keep in mind she paid for an additional area for hair and makeup. I'm very big on customer service and they were lacking in this area.
Time: Mar/07/2020 (5 months ago)
Plesent and accommodating staff with a decent complimentary breakfast. They also have a shuttle able to transports wedding parties to their venue by the Hudson river. My only complaint is that it's an older hotel with outdated utilities, and the cleaning could be better, as we found mold on the ice bucket lid.
Time: Aug/15/2020 (in the last week)
Terrible! Do not stay here. Had a horrible experience with my grandfather here
