Time: Jul/04/2018 (2 weeks ago)
Wanted to love this place because of the convenient hours, but they do a rushed job and it’s overpriced for what you get. My massage chair was broken with missing buttons and the customer service was awful. Hope this review saves someone else a trip and some 💰
Time: Jan/11/2018 (6 months ago)
I've only had Mimi do my nails and every time I come she does a fantastic job. She creates amazing designs, makes sure you're happy, and gives fantastic hand massages. They offer drinks and the salon is clean and cozy.
Time: May/05/2018 (2 months ago)
This place is a rip off after paying $75.00 for a full set,1 week later the full nail comes off, not 1 but 4 nails came off from the bottom. I go back in to complain and he agrres to repair the nails but wants to then charge me $25 for the same color and another $10 to shape them back...this is very unprofessional and I will be going further to report the to the BBB.. I know this may sound petty to sone,but this is my hard earned $$. If.you pay for a services at that cost it should be Great .
Time: Dec/28/2017 (6 months ago)
I went to this location two times due to my regular salon being closed. This salon is open until 9pm, which is very convenient during a very busy week. The first time I went I was very impressed by their selection of gel colors. But, the entire experience was very rushed. But, I was happy that they took me in on such short notice so I didn’t think too much of it. Several nails chipped within a few days, probably due to the fact that they did not clean my nails well and rushed the entire time. The second time I went, it was even worse. I came in earlier with plenty of time for them to do my nails. The guy doing my nails was very confused over what I wanted when I said a “gel manicure.” He cleaned my nails very poorly, there is still old color left on the side of several nails (I didn’t notice it while I was there). When he was removing my previous gel color, he filed so hard and rough that it not only hurt, but left sores on 4 of my fingers. One started bleeding while I was there. My cuticles were not pushed back or cleaned in a way a $35 manicure should be, and my fingers are now irritated. In addition, when I tried to make small talk, he said he was a cpcc student studying computer engineering. I don’t understand how I can pay a “professional” to do my nails when he is definitely not a professional in this industry. I would not go here again nor would I recommend it. For the price you pay, you might as well invest in your own gel kit and do it yourself because it probably will not look any different.
Time: Sep/01/2017 (10 months ago)
I had a horrible experience at this nail shack. I can't refer to this as a salon because it was not an experience of excellence or respectful customer service. One of the female workers was rude and very indignant. The manager displayed a dismissing disposition and told me to go and that he didn't care about trying to speak to me. I desired to give the worker a tip for my pedicure and in his native language he appeared to be disputing with her. I tried to ask what was wrong only to receive a vile response. I will file a formal complaint. The owner railed about paying 2000 a month for rent and had no regard or concern of the management of the mall. He will receive his just due for his actions. Nothing good will come to this type of service or salon.
