Time: May/15/2018 (3 months ago)
Unfortunately, this nail salon really provided a bad service for me yesterday. The tech burnt my fingers with the drill multiple times and was very rough when removing my tips. My cuticles and the area around my nail bed are very sore, and I was cut. My SNS is all over my cuticles. My tips are disconnected from my nails, I can pull back my natural nail underneath, they were attached more to my skin than my nails. I know this nail set won’t last long. I called this morning to speak to a manager, and was told it was my fault I received the service I did due to my previous SNS set. They were very dismissive of these issues and not apologetic. They didn’t offer a refund or any other way to correct this. The poor customer service was quite frustrating, and I’m very unhappy with my experience.
Time: Feb/26/2018 (6 months ago)
I love this place, they can get a little busy but i see why. They have the best prices in austin. $90 for a mani-pedi is a thing of the past. $57 for both here and great quality work. i found my new place!
Time: Feb/09/2018 (7 months ago)
Really friendly and professional people. They finished in a goid time frame and the price was great!
Time: Nov/23/2017 (9 months ago)
This was one of the rudest places that I ever been to. We waited for over two hours before they started my pedicure. My daughter ask how much longer will it be before they polished her toe nails and the lady told her that we should of stayed at home. At this time they began to make rude comments about us to the other staff. Anther lady told us that we can just go home if we think it's too long. I can deal with the not so good service but they don't have to be so rude and disrespectful. They lost my business for sure!
Time: Aug/03/2017 (a year ago)
I love this place. I refuse to go anywhere else. The pedicures are amazing, the owners are hysterical, and the only time I've seen what can come across as mean, is when a customer is yelling at them, even then the keep their composure and try to make them happy. Best work for an amazing price. AMAZING
