Time: Mar/19/2021 (5 months ago)
***Please read this review before using this company! I am leaving this review to let people know how you will be treated using VIP nail salon. I had been a customer at VIP nail salon for about four years. I have taken my girlfriend and our children there multiple times.
This past year, on December 10, my five-year-old daughter and I arrived for our 6:15pm appointment. When we got there, the store was locked, with all the lights off, but with the open sign still on. We stood outside for a few minutes thinking that somebody was maybe using the restroom, and wanted to give them the benefit of the doubt. After a few more minutes, I called the store and got no response. I took a picture of this and we left. A few days later when I had the time, I gave them a call to see if they would do anything about this unprofessional experience my daughter and I had. And to be honest, it was more about my daughter being let down than anything.
When I called, I was basically told that I was lying, that their store is always open on Thursdays at 6pm, and that they didn’t remember whether or not we had an appointment. I was also told nothing would be done. I politely said goodbye and came to post this review.
When paying good money for services, you should at the very least be given a chance to prove what you are claiming happened, especially from a long time customer. I’d advise seeking out nail services elsewhere.
Time: Apr/06/2021 (4 months ago)
I thought they did an incredible job. Very thorough, polite, and efficient. The problem was the tools they used and even the towel was obviously unclean. I ended up with a toe infection on both my big toes in the same spot. I would recommend coming here, but make sure you have and watch them wash the tools, to machine they soak your feet in, and pull out a fresh towel...
Time: Mar/27/2021 (5 months ago)
Was excited to try this new place! As soon as I got there they were very unprofessional the guy that works there is super hard on the nails sliced the side of my finger , overall it’s a completely horrible place I DO NOT RECOMMEND THIS PLACE TO ANYONE! I will not be going back there.
Time: Nov/07/2020 (9 months ago)
I love every experience at VIP! They are all so sweet and do such an amazing job. All of my services have been completed to the fullest and then some! You will feel welcome and relaxed at all times!
Time: Aug/11/2021 (2 weeks ago)
I haven't even had my nails for a week and the polish peel of so like paint it's was horrible
