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BUSINESS
True Grace Spa & Nail
11 Burtis Avenue
New Canaan, CT
http://www.truegracespa.com/
Rating:
(3.1)

HOURS
UNKOWN ..!

REVIEWS
Time: Oct/10/2018 (a month ago)
Amazing place! I went in for kollagen facial and- in addition- was given legs, hands and neck massage. It lasted well over 1h. The girls working there are very nice and accommodating. The only reason I'm not giving it 5 stars is because when I arrived 15mins late ( due to getting lost), the owner strongly suggested the amount of tip I should leave.

Time: Oct/16/2018 (3 weeks ago)
The staff is so nice and accommodating. They always have great deals and every service is amazing. I’ve had massages, facials, and their mani-pedi. Each fantastic, especially for the price

Time: May/24/2018 (5 months ago)
Absolutely terrible experience. Purchased a Groupon for massage, pedicure and manicure... They started with massage and the person who did it obviously had no professional experience in that area. She also scratched me multiple times. I regret not following my urge just to stop her and walk out. Next was pedicure. Person was really rough with scrubbing my feet to the point where I audibly yelled oww! She said sorry and then hurt me again! Water was cold too. Would never go back.

Time: Jun/15/2018 (5 months ago)
Terrible experience. The lady who did my pedi was nice and all but my nails weren’t even properly filed. Also, I had a groupon for gel manicure and spa pedi. Due to the fact that I already had acrylic on my hands, they couldn’t give me my Gel manicure. They don’t have the machine to take off acrylics. What kind of nail salon doesn’t do acrylic or at least have the capiblity to take them off. Left with just a pedicure and wasted money for my manicure. Ridiculous. Never returning. Oh and to top it off I had to spend another $5 for tax. So in total spent $55 on a stupid pedicure that didn’t even come out nice!! RIDICULOUS TERRIBLE SERVICE

Time: May/22/2017 (a year ago)
Absolutely Terrible Place. They were not busy, but claimed to be and made me wait 20 minutes...then..between a facial and massage that was booked 2 weeks in advance..I waited another 20 minutes..they then sent someone in who I explained an injury to...she started the massage and then left 20 minutes later and then someone new came in (I did not realize it until they started pressing on my injury and then could not understand English and kept doing it) I was calm and explained but.. To add insult to injury, she then tried to end the session 20 minutes early saying it had been an hour. It had been 40 minutes of first one person then another awkwardly pressing on my muscles. This was not a massage. Supposedly the boss made the first one leave to put her somewhere else. I've never been treated so poorly. This is a very shady unprofessional operation. I believe that not one of those "masseuses" is licensed to be giving massages. No wonder they are are always on the coupon sites, they are absolutely awful and unprofessional Do not waste your time or money.





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