Time: Sep/06/2018 (2 weeks ago)
I called on Labor Day to make an appointment for manicures and pedicures for Labor Day at 100pm for my daughter and I. We showed up slightly before 100. Kim asked if we had an appointment. I said yes we did. She said “go home come back tomorrow”. I repeated that we had an appointment. Even with the appointment she had just started doing someone else’s nails. My. Daughter asked if she could at least get her gel polish off. Kim agreed and had someone do that. Then a 130 appointment came in and she told that appointment to come back at two. I guess she finally realized how that looked to me because then she said she could do my fingernails that day. She started the 130 before me even though my appointment was at one. she had the other person start taking off my gel polish. When we left, no one else was in there but she still was not going to do our pedicures. I’m not sure why she confirmed the appointment with me that morning And made me waste a trip there if she was not going to do our nails. We have been loyal customers for 4 years. I will NOT be going back. All told I wasted 1 hour and 45 minutes in the shop for a manicure.
Time: Jul/31/2018 (a month ago)
If i could give less than 1 star i would. the WORST experience i have ever had at a nail salon. My daughter and i went in for a manicure. They could have cared less that we were there, did not say a word to us the whole time. All they did is basically paint our nails.. $25 for nail polish???? Really??? I will not be going back to this place, Horrible service!!!
Time: Aug/15/2018 (a month ago)
Kim and Lou are the very best!! Always very professional and clean. I’ve been going to this location for over 10 yrs. Different owners throughout the years but all have been fabulous. I moved out of Arnold about 50 miles south and still come back here to get my mani-pedis!!
Time: Sep/06/2018 (2 weeks ago)
Thoroughly disappointed. I wanted a high quality pedi, however it was below my standards.
Time: Aug/28/2018 (3 weeks ago)
Never want to go anywhere else. Lou does a fantastic job on my pedicures.
