Time: May/15/2018 (4 months ago)
This Star Nails location is 1,000 times better than the one located in Upper Marlboro. Honestly this place is just fine depending on who you get your nails done by. This is where I typically get my nails done and pretty much everyone is good at what they do. There is one tech named Tony, he always has a constant attitude and is the worst in regards to customer service; the first and last time I got them done by Tony, he cut me twice and complained about the shape&length I wanted my nails. Other than that, yes some of the techs tend to be on their phones, but at least every time I walk out I’m satisfied with my nails.(with the one exception when Tony did my nails)
Time: Sep/25/2018 (a week ago)
Convenient location and very professional. Make an appointment--they book up quickly!
Time: Aug/17/2018 (a month ago)
Been going to Star Nails for about 20 years. I think I was there the week they opened. Tina is a great nail tech. All the people there are very friendly.
Time: Jul/18/2018 (2 months ago)
I was a walk-in customer and rudely turned away. I walked in an employee was standing at the desk flipping through the appointment book. She barely made eye contact with me when I asked if I could get a pedicure. She said something to the other employees in her native language and rudely says to me "No". She didn't even take the time to see if would like to come at a different day/time. If I could leave a review with no stars that would have been my rating for Star Nails. POOR CUSTOMER SERVICE!
Time: Jul/08/2018 (2 months ago)
I got a pedicure which was professionally done. Unfortunately, I arrived 3 minutes after they opened and none of the technicians were there. The owner was there and allowed us to sign in but the techs didn't arrive until 20-30 minutes later.
