Time: Sep/04/2018 (a month ago)
Went here on August 25th, around 10:45am and they were a bit busy, but they had us seated at a pedicure chair right away and had the soak going, so it was relaxing, had to wait about 15 minutes before Cynthia came to do a pedicure. She took her time and made it so so so relaxing. She was very detailed in her work. She also did my Galaxy No Chip manicure and she rocked it. Was once again very attentive and took her time. I highly recommend Cynthia to do your nails. Definitely a go-to place from now on.
Time: Jul/07/2018 (3 months ago)
This was not my first visit to Luxury nails... but I guarantee that it's my last. I scheduled an appointment for myself and daughter for 6pm on a Tuesday, arrived at 550p... was not greeted or acknowledged.. but was stared at by a younger employee for several seconds before I made the inital greeting. I stated that i had a 6p appointment and was told that it would be a 45 minute wait. Kinda defeated the purpose of making an appointment. Any who, we waited. Finally we were invited to sit for our pedicures. But in seats completely across the room. Again .. the appointment was meant for me to spend time with my kid. The petticure was fast and half asked. Polish I was applied thickly and three days later its dull and peeling. I opted for the dip polish for my natural nails as I've had it done at other salons. The dip typically lasts 2 to 3 weeks. Looking at my nails now, its already cracking off and breaking my own nails. I've had it on for 4 days now. The staff is rude and service is awful. I'd rather drive the distance to Portage and get quality service from friendly people. I'm not sure what has happened in the past few weeks that warranted such a nasty change at Luxury Nails. I guess I don't care either... never going back. I heard wonderful things about Tangs in Dyer though.
Time: Jun/09/2018 (4 months ago)
Horrible. Got an overlay and wanted the nails extended. Stormed out with huge hunks of acrylic on my nails. The tech was rude, did not listen to me and kept filling my nail wall until it hurt. I told him it hurt and he said he had to keep filling. Wish I could post the pictures. This place is awful. They said no one uses nail forms anymore I should have gotten tips. Had they said they DIDN'T do nail forms I wouldn't have wanted my time!!!!
Time: Jun/08/2018 (4 months ago)
They don’t know how to do nails. There always crooked and always a different shape. U wait an hour for your nails and they mess it up. Would not suggest going here. I would suggest going tangs... they have amazing service and greet u at the door. They speak amazing English. Much rather go there. Highly suggested. I can actually understand what there saying.
Time: Sep/02/2018 (a month ago)
Rushed service. Didn’t wait for nails to dry before adding the coats so they all smudged even with 20 min of drying afterwards. Cheap but not worth the bad manicure.
