Time: Mar/03/2018 (a month ago)
The LUXURY NAIL SPA on Madison & ARLINGTON. Next to BIG LOTS----
if i could give less. star rating i would..this place is busy but that dont mean a thing!
The People that work there are VERY very RUDE UNKIND NOT AT ALL COMPASSIONATE..
I had my nails done there..and the person who did them did a crudy job UNEVEN! not smooth. Paint was off by next day & plus she kept hurting me..i told her ouch OUCH YOUR HURTING ME!!!!! Stop PLEASE!
please be cautious..her reply was. Laughed at me said. awwwww- you a baby--HAHA poor baby u grow up now - Get over it
She continued laughing at me n still hurting me i finally got up from chair ask for HELP.
.give me new person. This woman just could not understand that she actually was injuring my nails n hands..
She was laughing at me.& massage was bending my fingers incorrectly..
So then i got new help. And she told her ""awww she a baby"". Ouch ouch ..
I walked out crying cuz in PAIN & humiliation
I did not give her a tip..i also said to manager you need to discuss with your workers that customers are here to relax & enjoy the spa..... Not to get put down n hurt.
I will NEVER never recommend
This nail salon..NEVER will i go back..
Now i found a awesomeness shop
I go to a VERY NICE nail salon who treat you with kindness RESPECT they talk to you as a person( not cows..move them thru fast)
These are lovely ladies and they do wonderful work
BROCKTON NAIL SALON & SPA
on ARLINGTON cross street BROCKTON..in starbucks lot..
VERY RELAXING ATMOSPHERE..
GO CHECK THEM OUT
OWNER SHE IS VERY SWEET..
Time: Mar/29/2018 (3 weeks ago)
I went in at 6:35 they asked me to come back the following day . Don’t take walk ins and say you close at 7 when you take your last person at 6:30 . Horrible customer service .
It’s not like I walked in at 7 on the dot .
Time: Sep/16/2017 (7 months ago)
I got my nails done here and she didn't paint my tips thin like I asked and I felt uncomfortable the whole time as though I was bothering them for my service. I feel that nail salons lack customer service
Time: Jun/05/2017 (10 months ago)
VERY Rude front desk/manager/sweeper. The customer sevice was non existent When I left out I felt violated. This women yelled at me and basically called my granddaughter a lair and I had to give up my hard earned money. Never again
Time: Sep/08/2017 (7 months ago)
I have gone there 4 times now and I didn't even know that I was getting a nail infection, they were to rough with my hands, and when they would take my gel polish off they would drill into my real nail giving me a deep ring of fire.
