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   BaoNail.com » MA » Boston » Lauren's Nail & Skin Salon

BUSINESS
Lauren's Nail & Skin Salon
164 Newbury Street
Boston, MA

Rating:
(3.1)

HOURS
Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 7:00 PM

REVIEWS
Time: Jan/16/2018 (9 months ago)
been going here for 6 years I am loyal to many friendly team members

Time: Jan/20/2018 (9 months ago)
Although this nail salon appears to be aesthetically pleasing for a medium to small size nail salon, the workers there are classless and only care about interacting with each other as opposed to the actual customers. I went to go get a gel pedi and while there, the workers were extremely loud as though they were at home. They did not seem to conduct themselves in a respectful manner. Their engagements with one another seemed as though, they did not have any clients present. They were just very rude, and unprofessional. When it came time to pay, I stated that I wanted to include my tip with the bill. They replied back very indifferently with "we only except cash or venmo" I thought to myself, very rarely do people carry cash now days, even more so, what if I had no more room to download the venmo app. So then I told them I am not sure how to do it. It seems there was a technical difficulty that was taking too long, so I told them I have another appointment I need to go to, the guy started to yell at me (in his own language) with a very irritating, angry, and cold demeaner. I didn't want to cause a scene, so I remained calm. He acted as though they were entitled to the tip that I almost did not want to give at that point. However, regardless of a service that is performed, I typically always give tips for their labor. In this case, I realized how ungrateful people can be and that not everyone deserves your hard earn money. I don't think they realize how valuable customers are. Without customers a place won't have a busness.This was a nice looking salon, with very getto workers. The only thing that saves this salon is the fact that they are located at a very convient location; other than that, they truly lack social skills to run a successful salon.

Time: Mar/03/2017 (a year ago)
First time at this salon. The guy Kevin who did my pedicure was extremely rough but it still came out really nice and clean. My refill however came out absolutely TERRIBLE! Worse experience I've ever had. He did an awful job on my fill and was once again not gentle at all. My acrylic doesn't even cover the sides of my real nails and he shaved down the nail part that was sticking out so bad it's sore. They did offer to soak off for free but after that I won't be stepping foot in there again.

Time: Nov/01/2016 (a year ago)
Unfortunately, this place was not what I hoped. The salon was dirty and unsanitary, you could see clipped nails on the floor and the nail files were used. The manicurist/pedicurist was rushed and clipped my skin. Even if you're looking for a quick and cheap place to get your nails done, there are much better salons in the area.

Time: Nov/05/2015 (2 years ago)
Great service. The people are really nice and friendly. They make me laugh everytime I go. Best acrylic nails I ever got!





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