BaoNail.com » IL » Norridge » Spa Nail Supply

BUSINESS
Sunny Nails & Spa
4202 North Harlem Avenue
Harwood Heights, IL
http://sunnynailsnorridge.com/
Rating:
(3.3)

HOURS
Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

REVIEWS
Time: Mar/03/2019 (a month ago)
I’m a boy and they were very kind and quick to do my nails. The prices are affordable.💖

Time: Apr/07/2019 (a week ago)
This was the worst experience ever. The guy that did my nails was just in a hurry and ever time I would ask him if he had sertain product he would just say "I'm not sure" or Did you see it on the self. He did a horrible job. The nail ended up really thick and un even. I had to tell him to just stop half way. Because every time he would do something it just kept getting worrs. And when I did tell him to stop he just sed ok I'm done and just left the shop whit his jacket on and a huge smile on his face. I never rate anything but I just could not surpass this person's horrible costumer service.

Time: Jan/21/2019 (2 months ago)
I realky really like their job! My nails always very nice.

Time: Oct/11/2018 (6 months ago)
The lady in the second chair is very rude! And she rush when doing my nails!! She got made when I told her how I want my nails shaped and how short I wanted them!! Then she got mad cause I wanted to change my color before she painted them!!! Then I mess my nails up because I told her to put my purse in my lap and not in the chair next to me!! And she got mad that she had to fix it!!! Like I don’t care how many times I mess my nails up I paid for them so you going to fit it or give me my money back!! I will not be back!! I only went there cause I got my eyebrows done next door! I usually go to lee nails they are better!!! DO NOT COME HERE SAVE YOUR MONEY!! AND THEY CHARGE MORE!!

Time: Oct/11/2018 (6 months ago)
I would NEVER recommend this place. Rude, unsanitary, unprofessional, are only a few words I can use to describe my experience with this "Spa." I am absolutely disturbed by the horrific quality of customer service given at "Sunny Nails & Spa." I hate to report negative things and generally only reflect upon the positive. However, today's event was absolutely unacceptable. If I could ask for a refund I would. I am new to Chicago and am starting work on Monday. Being a little stressed driving and with the knowledge that I must look business professional at my new job, I decided to "pamper" myself at the store called "Sunny Nails & Spa." I arrived around noon, or close to it. I showed the woman the image of what I hoped to walk away with and she directed me to her chair (the second chair - as many reviewers have mentioned, she is very unpleasant). That was probably the best part of the whole experience. I explained to her that I am partially deaf and told her that I recently injured my right hand. The knuckles are still very discolored, which I showed her, politely asking to be gentle with that hand. Not only did she slap the knuckle with her emery board (which was not clean and as hard and nasty as sandpaper), not once but three times, but she literally grabbed me at the darkest part of the discoloration and pulled my injured hand towards her. This was how she communicated to me, rather than indicate verbally "Please bring your hand here." At this point I was very mad. As I said, I new to Chicago and was already very stressed driving in the traffic for the second time, to go to a woman who spoke to her coworker in her native language, yet could not speak to me (her paying customer). I became more exacting, making her more impatient with me. On the second try, it was closer to what I had hoped for but still not perfect, not by a long shot! Fifty dollars plus a five dollar tip was given for this "service'! Needless to say, I will NEVER again return to the "Spa". Her rudeness, snippy attitude, and behavior towards me was a completely unacceptable way to behave, as a "professional." Needless to say, I will never return and I highly recommend avoiding this "Spa" because there was nothing relaxing about the experience!

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