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   BaoNail.com » IL » West Dundee » Ivy Nails

BUSINESS
Ivy Nails
842 West Main Street
West Dundee, IL

Rating:
(3.6)

HOURS
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

REVIEWS
Time: Jun/13/2018 (2 months ago)
Love this place “Tommy” did a great job with my nails, JoAnna did an awesome pedicure!!! I will be back.. Thanks

Time: Apr/07/2018 (5 months ago)
Quality of Ivy's work is declining quite quickly last time I was in there she didn't even bother to file the corners of my nails they were supposed to be square they were like weapons

Time: Nov/29/2017 (9 months ago)
Had awesome service by ivy, she was very sweet and stayed open a little late to do my nails last minute. I love the color she suggested and how they turned out. Definitely coming back again!

Time: Mar/22/2018 (5 months ago)
They have done a great job everytime ive gone in and they always have clients in there when i go. resonable prices to. A little different atmosphere then Im use to but they do a good job.

Time: Nov/17/2017 (9 months ago)
I was recommended to go to this place and sit with a certain employee, for she does a well job with the nails. Sadly, she wasn’t there and i had the misfortune to sit with the owner. Simply put, i’ve never had worst customer experience in my life. As i walked in, she was brushing her teeth, how professional right? Next, she sat me down and began filing my nails without asking me how i would want them. Through it all, she was engaged in a foreign language conversation with one of her employees; again, she hadn’t ask me once how i would want my nails. When she finished putting the nails and filing/trimming them, they looked crooked, thin, and out of shape; they were just awful. To top it off, her work was so sloppy that my fingers were glued together afterward. After seeing the mess that she made of my nails, i told her to take them off immediately. She quickly became very aggressive and rude. I asked one of her employees in-front of her her thoughts about the work done on my nails, her response was, “honestly, they looked crooked”. The owner now became more aggressive, accusing me of not wanting to pay. I told her that i work in customer service as well, and i’ve seen people trying to pull that stunt. I reiterated to take them off and she wasn’t to worry about the money because i was a paying customer. She finally took them off and i payed her for nothing. When i payed, her response was “that’s it?”, as she was expecting a tip. Are you kidding me? Besides a hideous jobs she did, the experience of my visit was just as bad; she was mean, unprofessional, and was not talented. If it was the day of my wedding, and that salon was the last place on earth, i wouldn’t do them there. I do not recommend this place to anyone, especially the owner.





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